tuiuk

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[tuiuk @TUIUK___1]

@niltiacoc Hi we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly share reachable number for assistance via DM.Thank you.

[tuiuk @TUIUK___1]

@SimonRusht22238 Hi we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly share reachable number for assistance via DM.Thank you.

[Simon Rushton @SimonRusht22238]

Yet another round of flight changes from @TUIUK . Yet more work for me to change arrangements. And more expense. If you can avoid using TUI I would highly recommend it. Dreadful.

[tuiuk @TUIUK___1]

@Lyndsey7695 Hi we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly share reachable number for assistance via DM.Thank you.

[Lyndsey JY @Lyndsey7695]

@TUIUK hi just wondering if there is an option to pay for flights split over 2 cards if sharing costs? Thanks

[tuiuk @TUIUK___1]

@kelly1latorre Hi we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly share reachable number for assistance via DM.Thank you.

[Kelly Ward ( was Collins ) @kelly1latorre]

@TUIUK Message sent with booking ref notes should be on my account as I have rang in 4 times

[tuiuk @TUIUK___1]

@MacDermidKS Hi we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly share reachable number for assistance via DM.Thank you.

[tuiuk @TUIUK___1]

@robj3ffs Hi we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly share reachable number for assistance via DM.Thank you.

[Rob @robj3ffs]

@MartinSLewis @bbc5live @TUIUK recently on holiday in Mallorca with family, on final day was told had to be completely out of the hotel by 2pm as was last day of season 🤦‍♂️Flight was 1.50am the following morning. Through Tui app they arranged a hotel around the corner, room, all inclusive 👌 brilliant

[tuiuk @TUIUK___1]

@Dewolfe84 Hi we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly share reachable number for assistance via DM.Thank you.

[Deeds84 @Dewolfe84]

@TUIUK Maybe the customer service reps should deal with customers complaints instead of making videos???

[tuiuk @TUIUK___1]

@BettyBravo1962 Hi we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly share reachable number for assistance via DM.Thank you.

[Betty Bravo @BettyBravo1962]

@YorkshireTea @Brian70362077 Was devastated on my last flight with @TUIUK that they didn’t serve @YorkshireTea . Swear they did last year! After a week of substandard brews ( I had to stay an extra week and my stash ran out 😱) it nearly broke me 😂

[tuiuk @TUIUK___1]

@Rachel_687 Hi we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly share reachable number for assistance via DM.Thank you.

[Rachel @Rachel_687]

@sbaxter1712 @SimonCalder Sounds like you are in the same position as my mum. Am aware that for a similar TUI cruise a week later they are no longer flying back from Jordan and also not going through Suez either… they are also offered refunds for that cruise. Seems very unfair! @TUIUK

[tuiuk @TUIUK___1]

@sbaxter1712 Hi we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly share reachable number for assistance via DM.Thank you.

[Susan Baxter @sbaxter1712]

@Rachel_687 @SimonCalder @TUIUK Since my previous response to you, my cruise was changed again and I have now finally got the full refund. They didn’t say that the email though, just that there would be “options”. Had to ask for refund.