@CommBank I spent 4 hrs discussing banking with people in your call centre and got nowhere - why would I want to speak with you!! I want people to see the experience I have so they know they aren't alone and not to join CBA
@CommBank Who is Taleesh πIt is the experience you set up for clients to have each time they contact you - it is a nightmare! I hate having to call the bank becauseyou always feel worse after!
@CommBank You like it make it hard to complain and have a long handle time as you hope people forget and move on. You never once have resolved an enquiry of mine without issues. Extremely poor customer service. I am putting on twitter so other people see what I think
@CommBank Done that twice today over the phone which took up even more time! Because you have long wait times, have to repeat your enquiry over & over, transferred to wrong lines, hung up on and most importantly have not helped!