Chris McGrath

Founder Tangowork, a digital consultancy. Also co-founder, ThoughtFarmer social intranet.

[Chris McGrath @tangowork]

@colinlachance Thought you might be interested in this.

[Chris McGrath @tangowork]

See real transcripts of complicated legal conversations handled by AI. Plus how to ensure privacy and security. Webinar with me and @DrewJackson hosted by @pleac_aceij. Sign up: https://t.co/ZzJDmmvBQn

[Chris McGrath @tangowork]

@ghadfield Interesting. In same vein, Beagle+ is a new LLM-powered legal info system aimed at consumers in BC. It's free, supported by a non-profit. You can try it at https://t.co/jxtE9iJ4OM. We have a webinar 2moro to explain its inner workings https://t.co/czGFo9Gde8

[Chris McGrath @tangowork]

If you want to use AI on your own data, you likely need retrieval augmented generation (RAG). Learn what it is and how to use it in my webinar with lawyer @DrewJackson #ai #legal https://t.co/sPjW8syljy

[People's Law School @PLSBC]

With the help of @tangowork, we've improved our #accessibility, including more colour contrast, full keyboard navigation, and better tabbing.

#PLEI peers, how do you feel about the accessibility of your information? @TRAC_BC @JusticeEd @clebc @theCLBC https://t.co/qlUNYYy75J

[People's Law School @PLSBC]

How does a non-profit answer this question? We developed a tool with @tangowork to track our metrics in real time (https://t.co/14TuJ734ie) which we showcased last week at the #LSCITC. Thanks @LSCtweets for having us! @LegalDesignLab #legaltech #a2j #impact

[Chris McGrath @tangowork]

Presenting this at #LSCITC with @drewjackson. Some great work at @plsbc https://t.co/isGIJqEwJk

[Chris McGrath @tangowork]

The Top 10 Fastest Credit Union Websites in British Columbia are @IntegrisCU, VPCU, @ProsperaCU, @VantageOneCU, Grand Forks CU, @BlueShoreNews, @npscu, Westminster Savings, Aldergrove CU, Vancouver Firefighters CU. https://t.co/Dgs8skoUob

[Chris McGrath @tangowork]

We had spectacular results — an immediate 51% traffic boost — after a performance rebuild of the Dial-A-Law website for @PLSBC. I explain what we did and how you can do it too in this post. https://t.co/okuWRzjKdY

[Chris McGrath @tangowork]

It seems like I rarely design logos, but when you're 47, even something you do rarely starts to add up. Check out this compilation of some of the logos I've designed.
https://t.co/PkIbyAoN4g

[Chris McGrath @tangowork]

We built a chabot with @agentic for @plsbc that helps with everyday legal problems. We're using @contentful to share content between the chatbot and website—true unified content management. Read how: https://t.co/FD5reWL5rK

[Chris McGrath @tangowork]

"Most Startups Should Be Deer Hunters" — classic article for software companies by @msuster. Lots of firms have starved to death hunting elephants. But deer — there are a lot of them, and they're surprisingly meaty.
https://t.co/JYC9ZSD4Lt

[Chris McGrath @tangowork]

Article I wrote for Fast Company a few years ago: "When Merging Businesses, How To Keep Your Best People From Leaving" https://t.co/B7mTLJIt7C #mergers #intranets #engagement

[Chris McGrath @tangowork]

Chatbot case study: How we helped a global healthcare company deploy an employee chatbot to support an office move https://t.co/D6bu4CYxtl #chatbots

[Chris McGrath @tangowork]

Stuff I learned from IDEO's Design Kit > Rephrase project challenges as How Might We questions. Say staff aren't reading key policies on the intranet. Frame it like this: "How Might We... make key policies on the intranet more useful to staff?" https://t.co/Ylfe8oK42j #intranets

[Chris McGrath @tangowork]

When Your Intranet is Too Successful https://t.co/ESx8nnrMDw #slack #teams #facebook #intranets

[Chris McGrath @tangowork]

Our most popular post of 2019: When a chatbot is better than an intranet, and when it's not. https://t.co/ANHZIe3pWt #chatbots #intranets

[Chris McGrath @tangowork]

"The Right Way to Select Technology" — this book is my go-to reference when I'm helping a client develop requirements and select an intranet platform. It's full of practical advice from @TonyByrne and @jarrodgingras, two perpetual skeptics. https://t.co/rkbIq9cacp

[Chris McGrath @tangowork]

Chatbot Tutorial: Using open source Rasa to build a context-aware chatbot. Part 3, Richer Responses https://t.co/OySLzSHNjK #chatbots @Rasa_HQ

[Chris McGrath @tangowork]

Running a workshop? Here are 2 techniques to warm up the room: https://t.co/aOlAgqXsXp #intranets #workshops