@makemytrip@makemytripcare after furnishing all the emails to you once again, including the email from @flysrilankan to you directing the refund of the entire amount (9 April 2020), we are yet to receive a non automated reply. The apathy displayed is disgusting and shambolic.
@makemytrip - PNR - JSX3CD Airlines - @flysrilankan - 8 tickets to Colombo - 20 emails addressed to MMT, including emails from @flysrilankan confirming eligiblity for entire refund (without cancellation charges) and requesting @makemytrip for status of refund (screenshot below).