Another pointless @O2 interaction. Call Customer Services, spend an hour, get a ticket, get a resolved message. No, it isn’t (again). Grateful for retweets…
#O2fail#O2useless
@O2 customer services are hopeless. Called with a fraud issue, an hour on the phone, got nowhere, asked to talk to the fraud team, was told to email, asked for the email, O2’s own customer services gavethe WRONG email.
They can’t even spell escalation!
#O2fail#O2useless
@TUIUK booked a surprise getaway for me and my girlfriend in December with you guys, and it literally couldn't have been any easier, props on the app too - Morocco here we come!!