laura laurie

[laura laurie @TheMonaLaura]

Was no help

[laura laurie @TheMonaLaura]

@British_Airways hi - I booked a holiday in January to secrets Lanzarote received an email not long before departure telling me about building works saying they would cause minimal disruption this was not the case I never received the text with contact details and the chatbot

[laura laurie @TheMonaLaura]

@RoyalMail once again shocking tracking and delivery I am waiting for a parcel that was sent tracked 24 - should have arrived yesterday- nothing - today no tracking information is available @Chemist4U

[laura laurie @TheMonaLaura]

@Jd_Sports_UK how stupid I go to Westfield Stratford to buy trainers and get told I can only try the right foot on. this is due to shoplifting I understand taking precautions over shoplifting but how can you buy a pair of shoes if you can only try on 1 foot

[laura laurie @TheMonaLaura]

@RoyalMail how bad is your service even getting fined doesn’t improve your service. today I had 2 letters delivered dated 8 & 11 oct & another bank card has not been delivered

[laura laurie @TheMonaLaura]

@HalifaxBank This is who has been contacted !!! They are taking hours to reply and giving pointless advice

[laura laurie @TheMonaLaura]

@HalifaxBank shocking banking app and customer service!Trying to generate a can’t do it! Contact customer service chat and waiting hours between response only to be told generate on your app - the app just says NO! This statement is needed for a mortgage

[laura laurie @TheMonaLaura]

@British_Airways is there anyone I can speak to about a holiday booking I have made? Thanks

[laura laurie @TheMonaLaura]

@ArgosHelpers I have sent a Dm but didn’t seem to go to anyone the bot couldn’t understand me

[laura laurie @TheMonaLaura]

@ArgosHelpers hi I brought a hauck travel cot a few months ago and I’ve only used it a few times now I can’t fully collapse it nor can I put it back up. This product definitely isn’t as per the video on the Argos website - can you let me know what options I have thanks

[laura laurie @TheMonaLaura]

@ArgosHelpers Ordered on line and collected in store

[laura laurie @TheMonaLaura]

@LidlGB the disappointment brought a selection of your Spanish specialities went to have the cheese selection opened it up and it was mouldy

[laura laurie @TheMonaLaura]

John Lewis because I thought we would get better customer service !!! This is shocking - @AmexUK we paid with our American Express can you offer an advice?

[laura laurie @TheMonaLaura]

@JohnLewisRetail @johnlewishelp
Well what a shock brought a very expensive lg tv just over a month ago
The tv has a fault been informed it needs to be repaired can’t be swapped for a new tv
The repair appointment booked for 2nd April but it might not happen then
Got the tv from

[laura laurie @TheMonaLaura]

@nectar I’ve had over 60,000 points stolen anyone what to help with that

[laura laurie @TheMonaLaura]

@nectar when someone steels over 60000 nectar points and I can’t get through security checks because of something that was set up over 20
Years what’s happens????

[laura laurie @TheMonaLaura]

check the @TfL app before leaving home says no delays on central line
Get to the station (Ruislip gardens) 18 mins wait delays due to overrunning engineering work
Clearly tfl don’t want their customers to know this

[laura laurie @TheMonaLaura]

@marksandspencer hi I brought a pair of jersey side stripe wide leg trousers washed them once and they have shrunk in length by at least 2 inches any idea what I can do? Thanks

[laura laurie @TheMonaLaura]

I unlocked £25 Rush tickets for Stranger Things: The First Shadow on @TodayTixUK! https://t.co/HhHEiHOtcU

[laura laurie @TheMonaLaura]

I unlocked £30 Rush tickets for Mean Girls on @TodayTixUK! https://t.co/V9kDxxp0TM