@bridgemindai On my end I must admit it hasn't been too bad. I just don't like that Fable is only 50% of the weekly, I end up preferring not using it at all or using opus for stupid side projects, I don't trust it enough in production
Few days ago, my almost 4 years old account was closed without notice. No ways to get a human review, just automated ai bots closing every single tickets. I'm not a hacker in any ways, nor ever tried to do anything illegal. Openai kept my money and I lost all my data
If this cannot be resolved properly, I’m prepared to take it further - including through legal channels if necessary.
This feels deeply unfair, and sometimes unfair systems only change when someone refuses to simply accept them.
@OpenAIDevs
OpenAI then cut off meaningful communication, gave me no real opportunity to explain myself, and left me without access to my account, data, or invoices for a service I paid for.
@OpenAI
I could walk away from this, but I won’t.
I know how I used my account. Any cybersecurity-related use was educational, defensive, or connected to protecting software I develop. If that’s what caused the ban, there are much broader issues here.
@OpenAI
There’s also a serious fairness and legal concern here: OpenAI terminated my account, cut off communication, and gave me no meaningful way to understand the allegations, provide context, or defend myself @sama
Looking back now, with all the issues I was experiencing - the constant disconnections, my Codex usage being drained even though I was only using Luna on a $200 account - I’m convinced that my account was compromised @thsottiaux
@fhahlbohm Definitely impressive, but which category does this fall into? It feels more like a generation than a reconstruction when so many angles are actually completely generated
@thsottiaux@JustinBleuel@OpenAI@OpenAIDevs
Pro subscriber since day one. 150B+ tokens through Codex. Account deactivated mid-project with no warning, no explanation beyond a two-word category ("cyber abuse"), and no indication of which conversation triggered it?
@JustinBleuel@JustinBleuel Following up: this never cleared, even after 24–48h idle. Days later my account was deactivated. I then found an unrecognized sign-in and an unauthorized Google passkey. Support auto-closes my reports. Could you help me reach a human? I can DM evidence
@romainhuet J'aimerais bien, mais je n'ai plus de compte ☹️
Désactivé hier, sans explication. Appel fermé définitivement, sans motif non plus. Abonné Pro depuis le lancement!
Plus aucun canal pour joindre un humain, donc je tente ma chance ici...
Every official channel is now closed to me: support, appeal, billing.
If you've had this happen and got it resolved, I'd love to hear how.
And if this reaches anyone at OpenAI, a repost would genuinely help!
@OpenAIDevs
If your OpenAI account gets flagged - false positive, or someone else gets into it - there is no way back.
Ban with no reason. Appeal closed with no reason. Then: “We will not respond to additional Support requests.”
Paid Pro since day one. Years of work, gone.
@thsottiaux