Tim trailor

Loves hockey, scuba diving and generally anything geeky!

[Tim trailor @Timtrailor]

@CoPrint3d hi - I ordered over a week ago but haven’t heard anything since. Can you update me please? (Order #6787)

[Tim trailor @Timtrailor]

@CoPrint3d - I placed an order (#6787) on Sunday and have tried to contact you via FB, messenger, email and WhatsApp for a delivery update but I haven’t had any response. Please can you update me!

[Tim trailor @Timtrailor]

@CWOA we’re staying with you on Saturday. Will there be anywhere in the hotel to watch the football?

[Tim trailor @Timtrailor]

@THORPEPARK

[Tim trailor @Timtrailor]

@MerlinPass please sort this out. Your website offered £58 for a booking tomorrow but my card has been charged £74. Please sort it out of I’ll have to charge this back.

[Tim trailor @Timtrailor]

@SimonCalder @guardian @thetimes @TheTelegraphUK @DailyMailUK @TheSun @FinancialTimes @MetroUK @qartarairways @qrsupport @qrsupport @qartarairways - despite asking many times no one has been able to answer basic questions like ‘what are the ‘condition’ related to emergency purchases, or ‘if my bags turn up and I’ve had to buy more items, will I get additional allowance to get those new items home?’

[Tim trailor @Timtrailor]

@britishairways @qatarairways you’ve lost my bags for >24hrs now and still just shows ‘tracing’. BAs tracing phone number just goes to an automated message. QAs customer service can’t answer basic questions like ‘what can I buy whilst I’m waiting’.

[Tim trailor @Timtrailor]

@SimonCalder @guardian @thetimes @TheTelegraphUK @DailyMailUK @TheSun @FinancialTimes @MetroUK @qartarairways @qartarairways @qrsupport - I thought I’d nearly managed to speak to your baggage team. Unfortunately I’m still waiting for the ‘next available agent’ 8 hours later!

[Tim trailor @Timtrailor]

@SimonCalder @guardian @thetimes @TheTelegraphUK @DailyMailUK @TheSun @FinancialTimes @MetroUK I tried contacting the baggage team with the link in that email. That gets me to the same WhatsApp chat as I’d already tried the day before (but which no-one had responded to). @qartarairways @qrsupport - pls get your act together! How do I actually contact anyone!!

[Tim trailor @Timtrailor]

@SimonCalder @guardian @thetimes @TheTelegraphUK @DailyMailUK @TheSun @FinancialTimes @MetroUK if any of you are doing a piece on impact of delayed baggage and the shambles of airlines responses/how hard it is to actually speak to anyone then feel free to reach out.

[Tim trailor @Timtrailor]

@qartarairways Quick question: Your website states “If you incur any expense due to the late delivery of your baggage, we will compensate you ( conditions apply)”. I’ve asked several people for what those ‘conditions’ are but no one can tell me. Where do I find those?

[Tim trailor @Timtrailor]

@qartarairways I have now DM’d you (a second time), including all the details you could possibly need.

[Tim trailor @Timtrailor]

@qrsupport I already DM’d you (@qatarairways) yesterday (about 15 hours before I posted this) but you still haven’t responded to my DM!

[Tim trailor @Timtrailor]

@ZSLWhipsnadeZoo - what’s the name of your new baby elephant? Struggling to find it anywhere!

[Tim trailor @Timtrailor]

@Uber_Support Managed to find a number hidden under ‘I received the wrong order’ in FAQs - why hide it like that? Turned out 1h20 after the order was placed you still couldn’t allocate a driver so now cancelled. Awful service to not let me know and to hide your number!

[Tim trailor @Timtrailor]

@UberEats placed an order an hour ago with a 30-40min estimated delivery time. V little info in the app about what’s going on, nor any way to contact anyone. 2 v hungry kids - how do I find out what’s occurring?

[Tim trailor @Timtrailor]

@DisneyCruise gutted to have had to cancel our staycation cruise today. Went to try and book (any) activity at 8am on the first day of availability - no shows available, no bibbidi bobbidi boutique, no princess afternoon tea thingy, no children’s entertainment sessions, nothing…