Tom Barrett

Certified Scaling Up Coach™ @NavigateJourney. I help entrepreneurs make their vision & strategy become real.

[Tom Barrett @Tom_Barrett_]

@AerLingus - I have been waiting since early April for you to refund my fare due to a schedule change. I've called customer support 6 times, and have always been told someone will get back to me within a few days - no one ever does. Please help #REFUND

[Tom Barrett @Tom_Barrett_]

I'm with @SteveKerr - I'm tired of us not doing anything, of the falsehood that is just a mental health issue, of being held hostage by the gun lobby & 50 senators, of ignoring that no other country comes even close to our level of gun violence #dosomethingaboutgunviolence

[San Francisco Chronicle @sfchronicle]

Warriors head coach Steve Kerr gets emotional talking about the mass shooting in Uvalde, Texas that claimed the lives of at least 14 children.

https://t.co/xMcnJfVd1q

[Tom Barrett @Tom_Barrett_]

Contrast between @SouthwestAir & @JetBlue. @JetBlue cancels Saturday am flight & won't refund to my credit card. Rebooked on @SouthwestAir - flight was delayed, but we made it out - @SouthwestAir issued each of us a $100 voucher! Thank you @SouthwestAir. @JetBlue - please learn

[Tom Barrett @Tom_Barrett_]

.@JetBlue strategy to not refund you for a flight they cancel. Force you to use text customer service resulting in being issued a travel credit (as opposed to requested refund to credit card). Wait 2+ hours for a call back. Then be put on hold for over an hour by agent.

[Tom Barrett @Tom_Barrett_]

Hello @JetBlue - I've now been waiting 45 minutes since your agent put me on hold

[Tom Barrett @Tom_Barrett_]

Hello @JetBlue - I've now been waiting 45 minutes since your agent put me on hold

[Tom Barrett @Tom_Barrett_]

Hello @JetBlue - I've now been waiting 45 minutes since your agent put me on hold

[Tom Barrett @Tom_Barrett_]

@JetBlue cancelled our flight from Nashville on Saturday, had to book a flight on a different airline, had to wait 2 hours for a call back, got a JetBlue agent who has now put me on hold for an additional 30 minutes with no end in sight ... terrible customer service

[Tom Barrett @Tom_Barrett_]

@JetBlue cancelled our flight from Nashville on Saturday, had to book a flight on a different airline, had to wait 2 hours for a call back, got a JetBlue agent who has now put me on hold for an additional 30 minutes with no end in sight ... terrible customer service

[Tom Barrett @Tom_Barrett_]

Peace out
@Facebook
https://t.co/u8L7hJNIRW

[Tom Barrett @Tom_Barrett_]

The new Overly Human Podcast by @BarrettTraci & @robertHarr is particularly timely with so many workplaces suddenly going distributed & virtual, as the podcast helps us all understand what does it mean to be human in the workplace?

[Overly Human Podcast @Overly_Human]

The Overly Human podcast starts today with 2 episodes! First, we discuss why we are doing this podcast. Then we dive into helping you understand your superpowers and blind spots and how you can grow from them!
https://t.co/pqfWZDbwqg

[Tom Barrett @Tom_Barrett_]

@Delta DL2826. About to leave Nashville.

[Tom Barrett @Tom_Barrett_]

Duct tape on the engine of your @Delta @Boeing 737 is not the most reassuring look for a plane one is about to fly on.

[Tom Barrett @Tom_Barrett_]

What the heck is EOS® & Traction®? https://t.co/CI6BIFsKLo

[Tom Barrett @Tom_Barrett_]

Stop circling the airport of never-ending theoretical ideas! https://t.co/hoCGNN80tS

[Tom Barrett @Tom_Barrett_]

How to have Highly Effective Meetings https://t.co/qqSVNVP45e

[Tom Barrett @Tom_Barrett_]

Read Traction – now what? https://t.co/KN2qJ7rlFO

[Tom Barrett @Tom_Barrett_]

Why Aren’t You Addressing The Elephant In The Room? https://t.co/O2rKnA34eG

[Tom Barrett @Tom_Barrett_]

Read Traction? Then explore EOS® in a 90-Minute Meeting https://t.co/vY48C82PBy

[Tom Barrett @Tom_Barrett_]

Tell a better brand story https://t.co/cfFFitV4Ph

[Tom Barrett @Tom_Barrett_]

Overcoming the 5 Biggest Frustrations Entrepreneurs Face https://t.co/X5ghz3s82b

[Tom Barrett @Tom_Barrett_]

ISSUES: Does Your Team Effectively Identify, Discuss & Solve Issues? https://t.co/S2hetBTnh8