Tracy Shorrock

Born in Staffs, brought up in Ghana, learned secretarial skills in Oxford, used them in London, Bermuda & Amsterdam; now run own freelance business.

[Tracy Shorrock @TracyShorrock]

@ITVCentral My 81-year-old Mum broke her hip at home at 7:30pm and the ambulance did not arrive until 3am! I phoned 3 times for updates and always the same story. It was heartbreaking to see my lovely Mum in pain on the floor for over 7 hours. She was taken to Queens in Burton.

[Coeliac_UK @Coeliac_UK]

Black Friday sales are here!

Shop using Amazon Smile: https://t.co/OgfBQePkB7 and Amazon will donate a portion of the purchase price to Coeliac UK at no extra cost to you.

Just sign in, select Coeliac UK and get shopping.

#BlackFriday

[Tracy Shorrock @TracyShorrock]

@BBCPolitics Did a lot of young women commit crime when ALL female roles in every Shakespeare play were played by men, including Juliet? It's noted that it is around the time of Charles I reign when some (non-English) actresses were first allowed on a stage in England. https://t.co/jWBJVgT0Wj

[Tracy Shorrock @TracyShorrock]

@bt_uk how do I get to the Live Chat on your website? I go to your contact us page and get sent in circles with no Live Chat option ever available. I need to cancel a package from the lanline services before the contract ends on 31st August!

[Tracy Shorrock @TracyShorrock]

@MicrosoftHelps Thanks for following up. Yes, the issue was finally solved. But for future purposes it would be better to act on such security-related issues more efficiently.

[Tracy Shorrock @TracyShorrock]

Quite! @Microsoft @MicrosoftHelps .... you going to call your customer who is paying for a product you have locked him out of? You want to pull your finger out from wherever you have it hidden and dial his phone number?

[BizHarbour, Grenada @BizHarbour]

Sheesh! Lesson is not to rely on @Microsoft or @MicrosoftHelps if your computer or laptop are stolen. Buy an @Apple Mac!

[Tracy Shorrock @TracyShorrock]

Non-existant service from @Microsoft 'customer support'. After locking my brother out of his #Microsoft365 account 10 days ago because his laptop was stolen after a house break in. He has a case number but no one has yet called him as promised each time we contact @MicrosoftHelps

[Freelancealot @Freelancealot]

No one from @Microsoft or @MicrosoftHelps has yet called my brother after 8 days of being given a case number and being told they will contact him, they will escalate, they will call in 24 hours... They have locked him out of his #Microsoft365 account as his laptop was stolen!

[Freelancealot @Freelancealot]

The gap between customer care between @AppleSupport and @MicrosoftHelps is vast! @AppleSupport were quick and efficient; @Microsoft still haven't solved a case started over 6 days ago caused by them shutting my brother out of his #Microsoft365 account after his laptop was stolen

[Freelancealot @Freelancealot]

He has medical records in his #OneDrive that he needs access to. @Microsoft is literally preventing their paying customer from accessing their own personal data. Any legal eagles have any opinions on this?

[Tracy Shorrock @TracyShorrock]

@Microsoft having problems. My brother had his laptop stolen and can't get any help from Microsoft. Been waiting three days for a promised call. Hopefully @MicrosoftHelps can live up to their name. #customerservice #Microsoft365

[Freelancealot @Freelancealot]

@MicrosoftHelps my brother had his laptop stolen. He has been locked out of his Microsoft account as a result. He contacted you via support form and it said you would call him. Three days later still no call! He has just tried to access your support forum but you have a problem.

[Tracy Shorrock @TracyShorrock]

My Mum's favourite cheese!

[Jenny Linford @jennylinford]

The world's last farmhouse Lancashire cheese maker @mrskirkhamslanc is in dire straits. They normally sell 1,000 cheeses a week, last week they sold 13 cheeses. I interviewed Grham Kirkham. Please RT my plea to support our artisan British cheesemakers. https://t.co/ZlEjcdctWJ

[Independent Lifestyle @IndyLife]

Still struggling to get food from your local supermarket? Consider the impact on those with food allergies and intolerances before you buy free-from says @Coeliac_UK @AllergyUK1 #allergyawarenessweek https://t.co/CBW2LqVKRB

[Tracy Shorrock @TracyShorrock]

@FLOWGrenada Have tried to create an account but we never receive the verification email! Not in junk either. Can you please help.

[BBC Question Time @bbcquestiontime]

“12% of the health and social care work force are foreign nationals, we couldn’t function without them”

This nurse says discouraging foreign nationals from coming to work in social care could cause the system to ‘collapse even further’. #bbcqt

[Robert Peston @Peston]

The £106bn new possible estimated cost of HS2 is more than the entire increased infrastructure spend available to the government in the lifetime of this parliament. It is a quite astonishing sum of money. Value for money?

[Tracy Shorrock @TracyShorrock]

Thank you @republicbankgd for calling me this afternoon and for the email. Hopefully we can now get this sorted out quickly.

[Tracy Shorrock @TracyShorrock]

.... which means I had to go on the bus again today and received a 45ec late payment fine. So not am I only down 600ec now I am down 645ec. Do you think @republicbankgd will say sorry and offer me some compensation?

[Tracy Shorrock @TracyShorrock]

When I posted about the issue of @republicbankgd Melville Steet ATM not giving me the 600ec (£172) cash but the transaction had gone through as pending from my account, on my FB page a number of people also had complaints about Republic #Bank, #Grenada.

[Tracy Shorrock @TracyShorrock]

Because that transaction was pending, I was unable to get cash from any other ATM that day as @RBS considered I had reached my daily limit even when I had not been issued any cash by the @republicbankgd. This ended in my not being able to pay my bills which were due that day....

[Tracy Shorrock @TracyShorrock]

@euphrosene @republicbankgd I am livid! I was treated as if I was being stupid to expect @republicbankgd to take any responsibility for their Melville Street ATM not dispensing the cash and then taking money from my @RBS account.I'm supposed to just wait 10 days on someone's word. Nothing in writing. @Visa

[Tracy Shorrock @TracyShorrock]

Warning. Used ATM to get 600ec with my @Visa debit card at @republicbankgd Melville Street. The ATM did NOT give me any money. When I checked with my UK bank @RBS it is a pending charge so those funds are not accessible to me. Went to Republic Bank spoke to Ms N. Drakes who ....