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@TMobileHelp Like I said, I’ve already spent hours today talking with your team. Allegedly they are escalating it. I am trying to bring viability of this blind spot to senior leadership at TMobile hence why I tweeted direct to your CEO.
@SriniGopalan@TMobileHelp I’ve already called in and went thru the hoops of your outsourced call centers and scripts of reset this and turn off that. 19 days ago after 20+ years as an ATT customer we switched our entire family to TMobile, we went with the highest tier plan you
Unlimited hotspot from my phone to my tablet which bypasses this limitation, why do I need to jump thru these hoops? Why not just allow HD video on the tablet plan. Why hide the fact that it’s SD 480p only? In 2026 who on earth is going to be satisfied with that?
Limited to 25GB of high speed data, ok no problem, the real issue is that for some unknown reason you limit video streaming to 480p SD. This means on a new iPad Pro 11” tablet you get to enjoy video quality from the 1990s, pixelated and grainy. Yet for some reason you allow
@JonFreier@TMobile I’d love to switch over to TMobile. Been with ATT for 30 years with the same number. Just need the extra push to make it happen. So two new iPhones to replace the ones we are currently under contract with att should help get it done.