Truth from the Tap

Separating private water facts from fiction. A fact-checking project of the National Association of Water Companies.

[NAWC @NAWCH2O]

Check out NAWC President and CEO @NAWC_RFP's op-ed in the @CTMirror where he details how water customers in Connecticut benefit when their water flows from a government-regulated, private water company.
https://t.co/Fic0gatutj

[Truth from the Tap @Truthfromthetap]

Check out the latest piece on the Truth from the Tap that details how NAWC member companies are well positioned to address many of the challenges laid out in AWWA's 2025 State of the Water Industry Report. https://t.co/imgy00ed01

[NAWC @NAWCH2O]

Have you seen our new infographic? Bottomline - water quality matters! Data show a direct link between water quality and the health of babies, healthcare costs and even school absences.

[NAWC @NAWCH2O]

Have you seen our new factsheet that provides five key takeaways from @EPA's recent Water Affordability Needs Assessment? Check it out here: https://t.co/6xwN2axYLx

[Truth from the Tap @Truthfromthetap]

Join us on Wednesday, January 29th, 1-2pmET, for a NAWC members-only webinar about Truth from the Tap - a great introduction for new folks and a refresher for those who have been around for awhile. Email [email protected] to RSVP.

[Truth from the Tap @Truthfromthetap]

Check out this amazing turnaround story out of California. After the government-run system failed residents for many years, @suburbanwater was brought in. The end result: investment in infrastructure, safe water, and lower rates. https://t.co/qgiMWj45y0

[Truth from the Tap @Truthfromthetap]

Firsthand account about importance of infrastructure investment: "What we saw around us with some of our neighboring cities...that were having real problems with their water systems because they had not made the investment to keep them running at the highest level.”

[KATV News @KATVNews]

ICYMI: Central Arkansas Water, the state's largest water utility, is about to undertake a massive overhaul of its main Little Rock plant. The cost? $230 million.
https://t.co/aNFAHTmeyH

[Truth from the Tap @Truthfromthetap]

Check out @NAWC_RFP's @Suntimes LTE in which he took the editors to task for focusing on water rates while ignoring water quality and reliability and the proven record of regulated, private water companies. https://t.co/5wkaUpNpde

[Truth from the Tap @Truthfromthetap]

Check out the latest resources in the TFTT toolkit, including a new reliability infographic that shows how investment from regulated, private water companies is helping address the nation’s infrastructure challenges. https://t.co/jRAbqrBVnx

[Truth from the Tap @Truthfromthetap]

Kudos to @HomeServeUSA for shining a spotlight on the importance of last mile infrastructure. https://t.co/49CyH6qblo

[NAWC @NAWCH2O]

NAWC joins our sponsor @HomeServeUSA to promote #ResidentialInfrastructureDay on May 20th – a day to celebrate the utilities, like NAWC member companies, who support the “last mile” of our nation’s critical infrastructure. You can learn more about Residential Infrastructure Day at https://t.co/EWJYBOitqX.

[Truth from the Tap @Truthfromthetap]

Why work with a regulated, private water company? Because their workers are safer on the job with lower rates of injury.

[Truth from the Tap @Truthfromthetap]

Why work with a regulated, private water company? Because independent regulatory oversight provides transparency and protects consumers.

[Truth from the Tap @Truthfromthetap]

Why work with a regulated, private water company? Because strategically invest to keep community water infrastructure strong.

[Truth from the Tap @Truthfromthetap]

Why work with a regulated, private water company? Because they deliver safer water than government-run systems.

[Truth from the Tap @Truthfromthetap]

🔥PANTS ON FIRE #4! Activists claim distressed systems are not benefiting from Act 12. The truth: There’s a long list of distressed systems in PA that have benefitted – Shenandoah, Cheltenham, New Garden, McKeesport, Exeter. Should we keep on going? https://t.co/9vWl9RUn6J

[Truth from the Tap @Truthfromthetap]

🔥PANTS ON FIRE #3! Activists try to make erroneous rate comparisons. The truth: All experts warn against these rate comparisons because they disregard important factors like investment, safety, quality and reliability. https://t.co/9vWl9RUn6J

[Truth from the Tap @Truthfromthetap]

🔥PANTS ON FIRE #2! Activists make false claims about working with regulated, private water companies and ignore the benefits, including safer, higher-quality water, more reliable service, and investment in crucial infrastructure. https://t.co/9vWl9RUn6J

[Truth from the Tap @Truthfromthetap]

Do the math! Acquisition purchases only account for about one-eighth (that’s just 12%) of PA American’s current rate filing! The rest are operational, administrative, and reliability improvement costs!

[Truth from the Tap @Truthfromthetap]

🔥PANTS ON FIRE #1! Activists claim PA's Act 12 increases purchase prices and rates. The truth: Necessary capital investments in infrastructure to keep water safe and service reliable are the main factor pushing rates higher, not acquisition purchases. https://t.co/9vWl9RUn6J

[Truth from the Tap @Truthfromthetap]

Sound the alarm...we detected that some activists' pants are on fire with all the misinformation they are spreading in #Pennsylvania about the Commonwealth's regulated, private water companies. Stay tuned for our inaugural "Pants on Fire" series... 🔥🔥🔥