Tauhida B-Ibrahim

I don't know, stay tuned to find out

[Tauhida B-Ibrahim @TuhaB]

@thameswater It's 10.25am on Sunday the 18th December. I live off Christchurch Avenue NW6. I had a trickle of water after 2am only in the kitchen and even that's gone now.

[Tauhida B-Ibrahim @TuhaB]

@Uber_Support Thank you. I have responded.

[Tauhida B-Ibrahim @TuhaB]

@UberUKsupport @Uber what is the actual point of being an uberone member if this is the kind of behaviour your drivers are exhibiting. It clearly says 4 seats

[Tauhida B-Ibrahim @TuhaB]

@UberUKsupport @Uber at least have the dignity to let us decide if we want an XL for 4 people?!

[Tauhida B-Ibrahim @TuhaB]

@UberUKsupport @Uber if you have updated your policy, then let customers know. This is my third month as an UberOne subscriber. I can assure you it will be my last. Thankfully there are others who will benefit from my custom

[Tauhida B-Ibrahim @TuhaB]

@UberUKsupport @uber kindly tell me why I have ordered a car which has 4 seats and your driver's deny me and my children standing in the cold! Twice

[Tauhida B-Ibrahim @TuhaB]

@asda @AsdaServiceTeam and noone thought to offer me an alternative delivery time. Then the adviser shuts me up by saying nothing can be done. This is appalling customer service and extremely upsetting, to say the least

[Tauhida B-Ibrahim @TuhaB]

Hi @asda @AsdaServiceTeam . I placed a grocery order on Thursday for delivery on Sat 23rd July at 10pm.

[Tauhida B-Ibrahim @TuhaB]

@asda @AsdaServiceTeam I was just given a paltry £5 voucher for this! For me to have groceries to be delivered at 10pm, I'm sure you can assume I had zero groceries at home. I had to go impromptu shopping so as not to starve due to someone's incompetence.

[Tauhida B-Ibrahim @TuhaB]

@UberUKsupport Thanks. I've sent a message. Hopefully I should get a refund soon.

[Tauhida B-Ibrahim @TuhaB]

@ubereats_uk

I placed an order with this restaurant yesterday. Ten minutes after the delivery window, I checked the app as there were no updates and called the merchant. He told me that he was about to start making my order and it will be with me in half an hour.

[Tauhida B-Ibrahim @TuhaB]

@UberUKsupport @ubereats_uk why would there be no consequences for the merchant for failing to deliver on time as well as failing to communicate on time whilst I'm now asked to pay for a service I didn't get. Plus removing links to contact customer service in the app is wrong.

[Tauhida B-Ibrahim @TuhaB]

@ubereats_uk @UberUKsupport I would like to be issued a refund as the merchant did not deliver on time and then, after not even keeping me updated, I contact them and get told I would have to wait further. Why then would I be expected to pay for something I didn't get?!