Tuval Chomut

@Clicktale CEO. Experience is everything. We help to #AnswerAnything #CX #Digital - love cycling, yoga, photography and Japanese cooking

[Tuval Chomut @TuvalChomut1]

Behind the scenes of my interview with Israel's Channel 10 for Black Friday

[Tuval Chomut @TuvalChomut1]

@tedx_ai Will try tomorrow

[Tuval Chomut @TuvalChomut1]

We can definitely expect more positive disruption.

More from @shishirmehrotra

https://t.co/UlHyvUvdRh

[Tuval Chomut @TuvalChomut1]

With these numbers, you would think all marketers are starting to think mobile-first. In reality, especially when it come to web, a lot of companies still focus on desktop.
It's not one or the other, both should have great experience.
https://t.co/cG1eUWfo33

[Tuval Chomut @TuvalChomut1]

"Time for retailers to see retail as not just a female pastime."

I doubt that many retailers actually thought that. Especially those at the forefront of the industry.

https://t.co/J6vsZQ352A

[Tuval Chomut @TuvalChomut1]

The long game pays off.

https://t.co/YB4x6enke9

[Tuval Chomut @TuvalChomut1]

Thought-provoking read from @llocklee.
Out of interest, how big are your digital teams?
https://t.co/LHES8zOLDU

[Tuval Chomut @TuvalChomut1]

Know your bias.
This might be a helpful read if you want to understand how people make decisions and why.
https://t.co/2zVrMrXurJ

[Tuval Chomut @TuvalChomut1]

“The pace of change has never been this fast, yet it will never be this slow.”
-  Justin Trudeau

https://t.co/VbclMbNfyC

[Tuval Chomut @TuvalChomut1]

This research by @TheRetailDoctor could be the answer to a lot of people's problems
https://t.co/NMqlSHDixp

[Tuval Chomut @TuvalChomut1]

"The web is a map of human behavior and your job is to understand and design for the patterns that emerge on that map."
- @gerrymcgovern

https://t.co/Pn65D78jAm

[Brian Solis @briansolis]

It isn’t just disruption you should worry about, it’s mediocrity. Mediocrity signals to everyone that as the world evolves, as new experiences become standard, that the value you provide is one rooted in a specific moment in time. It better be a time no one wants to forget. 🌠

[Tuval Chomut @TuvalChomut1]

Brilliant recap of insights from retail giants by @corinnesusan @CaraSalpini & @truetostyle

One stand out by @MarvinREllison:
"It starts with retail fundamentals first. As the old saying goes: you can't put the icing before the cake."

https://t.co/bPgIt5hjs3

[Tuval Chomut @TuvalChomut1]

I really enjoyed listening to this interview with T-Mobile's @gilessebastian - I love his pragmatic approach to digital experience

https://t.co/xPkTZSX6AI

[Tuval Chomut @TuvalChomut1]

Amazon is testing a new delivery robot called "Amazon Scout"

https://t.co/1tzg88bgqI

[Tuval Chomut @TuvalChomut1]

I find this similar to chatbots - voice tech can be convenient but it's not necessarily the holly grail.

How often do you use voice tech?
https://t.co/YswU6nfSM4

[Tuval Chomut @TuvalChomut1]

First robotic restaurant and autonomous shopping carts - I'm wondering whether these are more than just a gimmick and actually brought tangible value.

https://t.co/mpTV2XHaWv

[Tuval Chomut @TuvalChomut1]

19% of company leaders (not just CMOs) 'always' seek data and analytics to support decisions, with 40% doing so 'often'. 

Good to see those stats improving year on year.

https://t.co/tEB95nkAdh

[Tuval Chomut @TuvalChomut1]

Who owns #digitaltransformation according to research:
CIOs - 28%
CEOs - 23%,
Boards - 14%
CDO - 11%,
Chief Innovation Officers - 11%
CMOs - 5%; down from 19% in 2017
CXOs - 5%
https://t.co/IuRG29xl8v

[Tuval Chomut @TuvalChomut1]

Some unexpected climbers in this list.

https://t.co/KQJwPi0HEY

[Tuval Chomut @TuvalChomut1]

“Phygital” experiences - a new term for merging of digital and physical experiences.
What are your thoughts?
https://t.co/RjC5fP09ck