UKCCF

The UK Contact Centre Forum - Networking Events for the Contact Centre Industry across the UK

[ArvatoConnect @arvatoconnect]

We've been shortlisted for another TWO awards 🤩 ...
This time we've been recognised by @UKCCForum for our 'Be 100% You' engagement strategy and Large Contact Centre of the Year. We're keeping everything crossed! #ukccfna2022

[UKCCF @UKCCForum]

After two years, it’s back 😀

The National UK Contact Centre Forum Awards 2022

Nominations open 4th April 2022

#ukccfna2022

[UKCCF @UKCCForum]

Have you booked your tickets to Call & Contact Centre Expo yet? We will be there on both days on stand CC-AJ60, it would be great to see you there!

Book your FREE tickets here: https://t.co/GbdWdGMFVc

[UKCCF @UKCCForum]

@Talkdesk Announces Talkdesk for Service Cloud Voice on @salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace

Read more: https://t.co/6TAlQhWJzu

[UKCCF @UKCCForum]

@Eckoh have published a blog looking at 'Why payment data in the cloud means risk and complexity'.

You can read the full blog here: https://t.co/FTVTHrgTWJ

[UKCCF @UKCCForum]

Join us for our next Complaints Handling webinar on 08/07 at 12:30pm. We will be Joined by Lorren Poulson and Phil Pearce from @simplybusiness discussing complaints handling without a dedicated management system.

Book your place today: https://t.co/YBuzJk3gyX

[UKCCF @UKCCForum]

@PCIPAL solutions now available as a premium app on Genesys AppFoundry
https://t.co/3D14P35QN7

[UKCCF @UKCCForum]

It’s not too late to join us for our next Social Media webinar tomorrow (25/05) at 12:30pm in partnership with @CrowdControlHQ. We will be hearing from @HydeHousing the challenges they faced, and how they continue to deliver a unified customer experience.
https://t.co/GbMJLhDAbq

[UKCCF @UKCCForum]

BLOG: @Eckoh asks 'Why the digital transformation roadmap has changed for UK Utilities'

https://t.co/Kep5S3VHWe

[UKCCF @UKCCForum]

@CustomerTP is pleased to announce that it has become a Purple Member and ‘Committed to Disability.’

Read more: https://t.co/SGDjRKdI7F

[UKCCF @UKCCForum]

@Talkdesk Flexible Shopping Solution Helps Retailers Break Down Channel Silos

Read more: https://t.co/uu3bIcxXvU

[UKCCF @UKCCForum]

Our next Social Media webinar on 25/05 at 12:30pm in partnership with @CrowdControlHQ. We will be hearing from @TheHydeGroup about their Social Media journey.

Register your place here: https://t.co/GbMJLhDAbq

[UKCCF @UKCCForum]

Halfords deploys @8x8 SecurePay powered by @PCIPAL

Read more: https://t.co/v2r2cqPpAi

[UKCCF @UKCCForum]

On the 19th May 2021, @ipiltd are hosting a webinar session with an expert panel that will be discussing the impact of the past year and how survival and growth were achieved and what CX looks like today.

Register your place here: https://t.co/a0tSzaqP1x

[UKCCF @UKCCForum]

Join us tomorrow for our next webinar discussion panel in partnership with @ContactCentreP. We will be looking at outsourcing and have a variety of insights from our expert panellists across our industry. Register your place here: https://t.co/tCMmwQuCBv

[UKCCF @UKCCForum]

Join us for our next webinar discussion panel in partnership with @ContactCentreP. We will be looking at outsourcing and have a variety of insights from across our industry from our panelists.

Register your place here: https://t.co/tCMmwQuCBv

[UKCCF @UKCCForum]

AvalonBay selects @PCIPAL to securely handle its contact centre payments

https://t.co/6JIWRIh7Cy

[UKCCF @UKCCForum]

@BritishHorse Society charity selects @PCIPAL to manage secure payments.

https://t.co/6oZdyAocc5

[UKCCF @UKCCForum]

Our next Mental Health and Wellbeing Webinar is on the 25th February 2021 at 12:30pm. In this session, Jo Garland and Jillian Fergusson will giving an insight into the Wellbeing programme at @JohnLewisRetail.

Book your place at this session today!
https://t.co/8bBnVW8epE

[UKCCF @UKCCForum]

It’s not too late to join our webinar session today (18/02) at 12:30pm looking at Complaints Handling with guest speakers from TieTa.

Book your place to attend: https://t.co/mDyiq0hLpc