ArvatoConnect

We partner with organisations who are ready to reshape & reinvent how they connect with those who matter most.

[ArvatoConnect @arvatoconnect]

We’re no longer actively posting or monitoring our X channel, so if you don’t want the connection to end here, follow us on https://t.co/AC6kiXsNIG or head to our website to discover our solutions and get in touch.
Let’s keep moving - just on a different channel 🚀

[Sport and Health Swansea @Sport_CCS]

Swansea Sports Awards 2024, in association with @freedomleisure

🏆Winner Announcement🏆

We are thrilled to announce that the winner of the Inspiring Young Person of the Year, sponsored by @arvatoconnect, is Charley Davies.

Congratulations!

[ArvatoConnect @arvatoconnect]

ArvatoConnect is now a Gold Level partner in the @Sumillion Green Partnership programme.

✅ Tracking & offsetting our IT carbon footprint
✅ Zero landfill IT asset disposal ♻️
✅ Supporting the Green School Project in Ghana
✅ Choosing remanufactured & refurbished devices

[ArvatoConnect @arvatoconnect]

🌟 Proud to see Lee Eckert, Senior Ops Manager, featured in the @NEEChamber’s Digital Report!

Discover how we're safeguarding data while driving innovation. Read here: Chamber report explores impact of digital revolution on North East businesses.

#DigitalSecurity #DataPrivacy

[ArvatoConnect @arvatoconnect]

Valuable customer insights often get lost in fragmented systems, leading to inefficiencies & missed opportunities.

Our latest article looks at how tech & empathetic service can bridge the gap & turn data into actionable insights.

📖 Read more: https://t.co/hzhGEHQbET

[ArvatoConnect @arvatoconnect]

What excites you most about #AI? We ran a poll, and the results are in...

It’s clear AI has the potential to revolutionise customer experiences, but we believe the human touch remains essential. By blending #automation with empathy, we’re redefining what great #CX looks like.

[Financial Reporter @F_Reporter]

Why the human touch remains essential for supporting vulnerable customers: James Towner from @arvatoconnect argues that financial services need to humanise the digital and digitise the human to provide more effective resolutions for vulnerable customers. https://t.co/ImVrTTjyhF

[ArvatoConnect @arvatoconnect]

@IvanK_NH @NHInsight Thanks for sharing, Ivan!

[ArvatoConnect @arvatoconnect]

We were very proud to have been part of the awards again. It was a pleasure to help recognise the outstanding achievements and contributions of the young sports stars in the Swansea area. 👏

[Enjoy Swansea Bay @EnjoySwansea]

@FreedomLeisure Thank you to the sponsors of the 2024 Swansea Sports Awards in association with Freedom Leisure. Find out more about them here: https://t.co/45CFYX6Yqx @StoweFamilyLaw @arvatoconnect @McDonaldsUK @sportwales @John_Pye @GowerCollegeSwa @PeterLynnPtnrs @SpartanScaffol1

[ArvatoConnect @arvatoconnect]

@alzheimerssoc Our pleasure 🥰

[ArvatoConnect @arvatoconnect]

Huge thanks to the amazing companies who donated prizes for our Swansea Christmas raffle! 🎁

We raised £338 for @MindCharity & @alzheimerssoc 💙 Your support helps make a difference this festive season - thank you to everyone who contributed!

[Cyber Essentials @CyberEssentials]

Well done to @ArvatoConnect , @AsterGroupUK and @atheonanalytics - all now certified to #CyberEssentials

[ArvatoConnect @arvatoconnect]

We’re thrilled to renew our @NCSC #CyberEssentials certification for another 12 months!🛡️

Thanks to our Swansea team, we continue to meet key controls to guard against common cyber threats, keeping our systems - and clients - safe✅ #CyberSecurity

[ArvatoConnect @arvatoconnect]

In our Connection Experts series, we’re spotlighting Suganthi’s approach to #CustomerExperience. Her focus on listening, empathy, and problem-solving turns challenging situations into positive outcomes. Discover how she makes a real impact every day: https://t.co/afFepOSJU2

[Prof Paraplanner Mag @ProfParaplanner]

More than four fifths (85%) of financial services firms agree that the Consumer Duty has helped to improve their business performance, a new survey by @arvatoconnect has revealed https://t.co/lJ4iZHTKce

[ArvatoConnect @arvatoconnect]

🔍 In July 2023, the @TheFCA introduced the biggest shake-up in UK financial regulation in decades, aiming to shift financial services towards prioritising customer outcomes over sales.

Our report reveals progress & gaps still to be bridged.

Read more: https://t.co/o9z8QPv3sB

[ArvatoConnect @arvatoconnect]

🎉 Honoured to be highly commended with @VIVOBAREFOOT for Customer Service Team of the Year at the UKCCF Awards! Huge congrats to our team and all the winners, especially @CityWestminster for their multiple wins! Here’s to raising the bar in customer service! 🏆 #UKCCFAwards

[ArvatoConnect @arvatoconnect]

🎉 Excited to attend the @UKCCForum Awards tonight! We're honoured to be nominated with @VIVOBAREFOOT in Customer Service Team of the Year & Outsourcing Partnership of the Year. Fingers crossed for all the finalists - here’s to a night celebrating top-notch service! 🤞

[ArvatoConnect @arvatoconnect]

🌟 Meet Mike Stewart, Head of Digital Practice & next in our #TechTalks series! Mike shares insights on #AI, #DigitalTransformation, and why accessibility tech holds huge potential. Check out how he's shaping the future of #CX at ArvatoConnect https://t.co/gXJnEgVKHo

[ArvatoConnect @arvatoconnect]

@pwg309 @MrsGourley Wow! Looks like you had a fantastic time, Wayne! 🤩