Uber Eats UK

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[Uber Eats UK @ubereats_uk]

@SriniBru We're ready to look into this, Bru. Please DM us more details about your issue/enquiry along with the email address and mobile number linked to your account so that we can assist.

[Uber Eats UK @ubereats_uk]

Hello,

We're so sorry to hear you're running into trouble with this. This is definitely not the experience we want you to have.

Could you please send us a DM with the email address, mobile number, and order details linked to your account? As soon as we have those, we’ll look in and investigate this for you right away.

[Uber Eats UK @ubereats_uk]

Hi Lucy,

We are delighted to see your text. We really apologize for the level of support you have received but don't you worry, we'll help you!

Kindly let us know the exact list of items which were wrong and images of what all items you have received so that we can validate and help you better. Looking forward to your response.

[Uber Eats UK @ubereats_uk]

@hwaggot We're ready to look into this, Lio. Please DM us more details about your issue/enquiry along with the email address and mobile number linked to your account so that we can assist.

[Uber Eats UK @ubereats_uk]

Hello,

We completely understand how frustrating it can be when you encounter an issue with an order and feel like you aren't getting the seamless support you need.

To help us review this for you, could you please send us a Direct Message (DM) with your contact number, the email address associated with your account, and detailed information about your concern?

Once we receive your message, we will look into the details right away. We look forward to assisting you.

[Uber Eats UK @ubereats_uk]

Hello,

We understand how frustrating and disappointing it is to receive food that arrives cold and inedible, especially after being denied a refund. We appreciate you bringing this to our attention.

We would like to look into this for you right away. Please send us a direct message (DM) with your registered email address, mobile number, and the order details so our team can investigate this issue further.

Thank you for your patience, and we look forward to assisting you.

[Uber Eats UK @ubereats_uk]

@Pe_McPencington Sorry to hear about this trouble with your order.

Please DM us the email address and mobile number linked to your Uber Eats account and the order details (date, time, order ID, delivery partner's name and merchant's name), so that we can take a closer look. https://t.co/Rmu7rDJDWX

[Uber Eats UK @ubereats_uk]

Hello,

We understand how frustrating it is when things don't go as expected, and the inconvenience this situation has caused is fully recognized.

To help us look into this further, could you please send us a Direct Message (DM) with the phone number and email address associated with your account, along with more details regarding your concern?

Once these details are received, we will review this right away. We look forward to assisting you.

[Uber Eats UK @ubereats_uk]

Hello,

We understand how disappointing it is to experience significant delivery delays and receive an order that does not meet expectations. Facing unexpected disruptions with a delivery is deeply frustrating, and the inconvenience this has caused is fully recognized.

To help us investigate this and assist you further, could you please follow our channel and send us a Direct Message (DM) with the phone number and email address associated with your account, along with more details regarding your concern?

Once these details are provided, this will be reviewed right away to ensure it is handled appropriately. We look forward to assisting you.

[Uber Eats UK @ubereats_uk]

@chris75smith Sorry to hear about this trouble with your order.

Please DM us the email address and mobile number linked to your Uber Eats account and the order details (date, time, order ID, delivery partner's name and merchant's name), so that we can take a closer look. https://t.co/Rmu7rDJDWX

[Uber Eats UK @ubereats_uk]

Merhaba, hayal kırıklığınızı tamamen anlıyoruz ve bu kesinlikle sizinle yaşamak istediğimiz bir deneyim değil. Lütfen hesabınıza bağlı e-posta adresi ve telefon numarasıyla birlikte sipariş detaylarınızı içeren bir Direct Message (DM) gönderin, böylece bu durumu inceleyip size en kısa sürede yardımcı olabilelim.

[Uber Eats UK @ubereats_uk]

@Leanne0806 Hi, please DM us the email address and mobile number linked to their account so that we can assist ASAP.

[Uber Eats UK @ubereats_uk]

Hello,

Thank you for reaching out, and we are truly sorry to hear about this experience. We want to look into this and get it sorted out for you right away.

To help us locate your account and investigate the issue, could you please provide us with a few details?

-The email address and phone number registered to your Uber account.

-The name of the restaurant and the Order ID

-A brief description of the issue.

Once we have this information, we will investigate the issue immediately to provide you with the best resolution. We appreciate your patience and look forward to your reply.

[Uber Eats UK @ubereats_uk]

@craneparty1901 Hi there, thank you for reaching out and we're sorry to hear about your experience.

We'd like to look into this, could you please provide your email address and phone number associated with your account over a DM? It'll help us investigate further.

[Uber Eats UK @ubereats_uk]

Hello,

We understand how incredibly frustrating it is to receive the wrong items and have your refund request turned down.

Please follow our page and DM us with more details about your issue along with the order information, screenshots if any, email address, and mobile number linked to your account so that we can assist.

Looking forward to your reply.

[Uber Eats UK @ubereats_uk]

@SavvyE2003 We understand that this order experience wasn’t ideal. To better assist you, please send us a DM with the phone number and email address associated with your account, along with any additional details about your concern. We look forward to your response.

[Uber Eats UK @ubereats_uk]

Hello there,

Thank you for reaching out to us. We truly appreciate how kind you are for stepping in to help your sister with this, and we know it can be frustrating when you just want to get things sorted out for a family member.

Because we take the security and privacy of all our users incredibly seriously, our Privacy Notice strictly prevents us from discussing or making changes to an account through someone else. We know this adds an extra step, but it is the best way we can keep everyone's personal information safe.

To help get this resolved as quickly as possible, could you kindly ask your sister to reach out to us directly through the Help section of her own Uber app? The moment she sends us a message, we will be more than happy to look right into her case and find the best possible resolution for her.

Thank you so much for your understanding. We look forward to helping her out!

[Uber Eats UK @ubereats_uk]

Hi,

We are incredibly sorry that your Starbucks order arrived completely ruined, and we completely understand your frustration. Getting an order delivered only to find that your drinks have spilled and are completely undrinkable is disappointing enough—but being instantly turned away by an automated system when you ask for help is completely unacceptable. You should never be left out of pocket for a delivery failure, and please rest assured that we are going to manually step in, override this system error, and get your money back to you.

please DM us the email address and mobile number linked to your account and some additional details about your issue/enquiry so that we can further assist you.

[Uber Eats UK @ubereats_uk]

Hi there, we completely understand your frustration, and this is definitely not the experience we want you to have with us. Please send us a Direct Message (DM) with the email address and phone number linked to your account, along with your order details, so we can look into this and help you ASAP.