@UberhelpmePLZ@ShieldVoC@Uber@Uber_Support I was a driver...they cheated me out of a $100 fare that was properly documented and concluded, including dashcam video of the rider sleeping in the back for the entire 120mi trip...and thanking me for a nice ride at the end!
@uber@uber_support How will I be compensated for this uber? I am paying for a rental that I can't use specifically for the purpose of working for you because of an error on your end. At least the cost of the rental should be compensated right?
@uber@uber_support accessible until we hear that you've been successfully enrolled in the EPN program. You’ll receive an update from our team and your account will become active when the issue is resolved.
@uber@uber_support Motor Vehicles (DMV) Employer Pull Notice Program (EPN). Please do not contact the DMV about this matter, as we’re actively working to resolve it.
Since this step is required by California law, your account will remain incomplete and trips will not be
@uber@uber_support But the Uber sent me this message
We completely understand your situation and sincerely apologize for the trouble this has caused here.
Your background check is currently on hold due to a reported error in enrolling you into California Department of
@uber@uber_support Uber finally got back to me -
they said that the team that is actually able to help me aren't available till Monday. I wish I knew that a few hours ago lol
@uber@Uber_Support Maybe then you could help me resolve the problem with the real account? the one that I've been talking about that has been active the past three weeks? Appreciate you <3
@Uber@Uber_Support Hey Uber, So I think I solved your problem. You created a duplicate account which you think is the one I'm talking about. It would be great if you could delete the accounts that have NO completed trips.
@uber@uber_support because my background check needs attention. Why does my background check suddenly need attention if I've been driving almost every day for the past few weeks? What did I do to warrant ANOTHER background check? Or did uber just make a mistake with my account?
@uber@uber_support I will be persistent in resolving this issue as I literally rented a car to drive for your company. if you're not up to date, I've been driving with uber for the past 2-3 weeks after the last fiasco, and then today find that I cannot drive
@uber@uber_support What I am confused with is that I have been driving almost everyday for three weeks and then ALL OF THE SUDDEN i have a notification that I'm unable to drive and that my background check needs attention. What is going on?
@MCTStJames@ShieldVoC@Uber@Uber_Support Like seriously - it's the worst thing I've experienced honestly work related. What was your experience with them? Any thing specific?
@UberhelpmePLZ@ShieldVoC@Uber@Uber_Support No. Uber is not there. I question whether there are any humans involved in Uber's operation. I quit them months ago. Sorry you have to bang your head against this wall.