Unwrap

All your customers, understood. With a customer intelligence platform that proactively uncovers what matters most.

[Unwrap @UnwrapAi]

Our mission? To fill the world with products people love.

And we're just getting started ✨🚀

[Unwrap @UnwrapAi]

check out SupportIQ here: https://t.co/PRVZOE8eKA

[Unwrap @UnwrapAi]

Today we're launching Unwrap SupportIQ to help customers understand support quality at scale with insights that stop problems at the source.

SupportIQ links support actions to real business outcomes and was built to drive higher CSAT, fewer contacts, and faster resolutions.

👉 More info below!

[Unwrap @UnwrapAi]

Students from @UCSB , @CalPoly , and @Westmont joined forces to take on real-world challenges in natural language processing (NLP). Fueled by creativity (and caffeine), teams dove into intense coding sprints, late-night brainstorming sessions, and even a capture-the-flag showdown.

[Unwrap @UnwrapAi]

What a weekend! The first-ever Unwrapathon is officially a wrap, and we’re still buzzing from the energy, creativity, and collaboration that filled the Unwrap office for 36 hours straight.

[Unwrap @UnwrapAi]

Join the Unwrap team!

🌱 We're growing across Engineering, Customer Success, Operations, and People: https://t.co/kzfMlHk0DE

[Unwrap @UnwrapAi]

Hear how Unwrap spread virally within the @WHOOP organization, from the VP of Product Growth.

Better yet, read the full case study: https://t.co/jsJ6cktncU

[Unwrap @UnwrapAi]

How does our co-founder & CEO think about engineering impact? Catch the full conversation here: https://t.co/WMH4pf6kXI

[John Palminteri @JohnPalminteri]

The Unwrap sign is up and a special event is set for next month at 419 State St. in Santa Barbara. @unwrapai is hosting a 36 hour weekend hackathon. It will involve teams of student engineers.
October 24–26
Prizes, mentorship, job opportunities.
[https://t.co/B2q9vaZemB]

[Aakash Gupta @aakashgupta]

Nathan Giacalone, WHOOP's VP of Product Growth, is sharing exactly how they pulled it off with @Unwrap's customer intelligence platform.

First 20 PMs to register and reply "customer intelligence" get a free gift + can submit questions.

Save your spot here: https://t.co/PdW6xp7XKT

[Aakash Gupta @aakashgupta]

This company took on Apple Watch and WON.

Then it risked it all with new hardware:

This is the story of WHOOP 5.0:

[Unwrap @UnwrapAi]

To build or to buy—that is the question: https://t.co/SLpcofSMtd

[Unwrap @UnwrapAi]

We’re thrilled to welcome @clay_gtm (one of software's fastest growing startups) to Unwrap!

Rooted in a shared belief that great businesses grow by understanding, not guessing, this partnership is as aligned as it gets.

Clay is redefining how go-to-market teams operate, replacing complexity with precision and manual effort with intelligent systems. By combining first-party data, intent signals, and enrichment from 130+ sources, Clay gives teams the foundation to reach their best-fit customers and grow with purpose. When teams have better data, they make better decisions—simple as that.

At Unwrap, we help brands like Clay stay tuned into the people they’re building for, so every insight, every action, and every experience is built around what customers truly need.

We’re proud to power Clay’s customer intelligence as they build the future of go-to-market. 🚀

[Unwrap @UnwrapAi]

Customer insights delivered on a silver AI platter: https://t.co/OKJxoMsxY3

[Unwrap @UnwrapAi]

While you shuffle your afternoon tasks to Monday’s to-do list and pick out just the right emoji for your Summer Friday slack status, why not partake in a bit of light reading?

Our latest blog just dropped and it's the perfect pre-weekend read (🤓): https://t.co/8efFblapEa

[Unwrap @UnwrapAi]

monday musings ☕️

https://t.co/mjVhKQW2FI

[Unwrap @UnwrapAi]

Support contact rate down, revenue up, customers happy. @RadPowerBikes x Unwrap.

Read the full story: https://t.co/k4zpRv9eXH

[Unwrap @UnwrapAi]

@sonicdrivein mobile app hit some speed bumps earlier this year. Public app store feedback spiked about login fails, update errors, and compatibility issues.

Our latest blog details what the data says, and why brands should move fast when loyalty’s on the line: https://t.co/ssfqfCAbcj

[Unwrap @UnwrapAi]

Brainstormed on strategy one day, hunted for clues through Santa Barbara the next.

Big ideas, bigger laughs, and a team that knows how to show up—for the work and the fun.

#onsite #santabarbara #unwrap #scavengerhunt

[Unwrap @UnwrapAi]

✨Customer spotlight ✨

We’re proud to be partnering with Deckers Brands to power the customer intelligence behind iconic names like @UGG and @hoka .

At Unwrap, we help brands go beyond surface-level metrics to truly understand what drives their customers—insights that fuel innovation, connection, and growth.

Excited for what’s ahead as we continue to support the Deckers team in turning complex customer signals into clear, strategic insights across their incredible portfolio!