V

#hashtag

[V @V26499048]

@TelkomZA Great initiative. Now maybe you can send your call centre staff to get a basic education. Maybe have them get a Grade 7 pass??

But then again. You don't want them to be overachievers right?

The ones I interacted with today should go back to school and get a refund...

[V @V26499048]

@TelkomZA Plug'd is essential for the youth of South Africa so that they can learn at a young age just how kak Telkom is ...

#PlugdByTelkom #TelkomIsIconic #possibleBeginsHere

[V @V26499048]

@TelkomZA Please can you replace all your call centre staff with AI. They don't know the difference between 2 mins, 2 hours and 2 days.

Also, your billing department is living in 1998. Is that the reason #TelkomIsIconic?

[V @V26499048]

@Rb__sa @FNBSA @Hollard Am I the idiot for still being insured with you? Just be honest with me here. I should have learnt right??? A year later and your claims process is still broken. Imagine having to reach out to the CEO of FNB Brokers just to get a plumber. FNB is a joke!

[V @V26499048]

@Rb__sa @michaelvacylyle do you agree with this level of service?

[V @V26499048]

@FNBSA @Rb__sa @Hollard logged a call 48 hours ago for a burst geyser and still nothing from you guys. FNB has become by far the worst bank ever!!!

[V @V26499048]

@Rb__sa I've had no water since Saturday thanx to your claims department sleeping on the job. I've got young kids and it's winter and you are unable to provide a timeframe?? That's probably the worst response you could have given...

[V @V26499048]

@Rb__sa Still no feedback? You guys on lunch???

[V @V26499048]

@Rb__sa Please share Eduard Lessing's number.

And incase you don't already know, he's the CEO of short term insurance.

As always, you not going to be able to share his number so please give him mine.

[V @V26499048]

@Rb__sa It's so urgent that you're giving them 5 days?? Hahaha, classic FNB.

#HowCanWeFrustrateYou

[V @V26499048]

@Rb__sa @FNBSA @Hollard @StandardBankZA @Discovery_SA @AbsaSouthAfrica Thanx for the prompt response Standard Bank! How hard will it be to move my home insurance over to you guys? Clearly FNB is not willing to look after their loyal paying customers.

[V @V26499048]

@Rb__sa 55 hours later, and between, FNB, Hollard, BroLink and FOGI, you can't find a plumber??

Why the hell are you charging me a premium every month for insurance. This is ridiculous!!!

@FNBSA @Hollard @StandardBankZA @Discovery_SA @AbsaSouthAfrica

[V @V26499048]

@FNBSA #FuckingHateFNB MOST USELESS INEPT BANK EVER!

[V @V26499048]

@Rb__sa I know very well what that means... Nothing is going to happen.

Maybe I should use this opportunity to ask you about my last open query. What's it been almost 2 months now that you've "escalated"??

[V @V26499048]

@Rb__sa This week, this month, the year??

[V @V26499048]

@Rb__sa @FNBSA @lytania_j @himalparbhoo Two weeks to open a money maximiser account (still not open) but helpful enough to send me a mail almost immediately detailing how to close my accounts. Lovely service. One more question should I move to @StandardBankZA or @Discovery_SA ?

[V @V26499048]

@Rb__sa Still sharing with the team??

[V @V26499048]

@Rb__sa

[V @V26499048]

@Rb__sa I'm sure they'll get back to me in about a month or so...

[V @V26499048]

@Rb__sa I've made multiple requests for someone senior in private banking to call me coz clearly your private bakers are clueless. This has still not happened. Also opened the account by myself coz your staff in sales are inept!