Vagisha Upadhyaya

[Vagisha Upadhyaya @VagishaU]

@AxisBankSupport Again same reply! Are you a robot?

[Vagisha Upadhyaya @VagishaU]

@AxisBank @AxisBankSupport your people have forged my signature on loan agreement and related documents. They communicated incorrect information, never send me a soft copy of agreement and never gave me a hard copy as well.

[Vagisha Upadhyaya @VagishaU]

@AxisBankSupport @RBI

[Vagisha Upadhyaya @VagishaU]

@AxisBankSupport Another response from you guys. I just spoke to your customer care and they told me that you guys have closed my service request 2 months ago. How can you close a complaint without speaking or responding to your customer?

[Vagisha Upadhyaya @VagishaU]

@AxisBankSupport @AxisBankSupport

[Vagisha Upadhyaya @VagishaU]

@DTDCIndia It has been 4 months! How long do you guys think you will take?

[Vagisha Upadhyaya @VagishaU]

@DTDCIndia how much patience do you expect from your clients? It’s more than 2 months now and I have not got my insurance claim from you guys. Your customer care rep Nagendra Gowda called me 2 weeks back and has been unresponsive after that! Is it my job to keep chasing you?

[Vagisha Upadhyaya @VagishaU]

Hi @DTDCIndia what is the status?

[Vagisha Upadhyaya @VagishaU]

@AxisBankSupport @AxisBank These were your latest replies on 28th and 30th November. It’s been more than 2 months since I filed my complaint. What is your turn around time? @AxisBankSupport @AxisBank

[Vagisha Upadhyaya @VagishaU]

@AxisBankSupport @AxisBank it’s the 45th day today since I filed a complaint against SR number: 231015290699. I haven’t heard from anyone on it yet! What’s the update?

[Vagisha Upadhyaya @VagishaU]

@AxisBankSupport Thanks for letting me know! But when am I going to hear from your real official id about a solution?

[Vagisha Upadhyaya @VagishaU]

@DTDCIndia @jagograhakjago Well done DTDC @DTDCIndia ! Now you have stopped responding on phone, email, social media! How do I get the status of my service request?

[Vagisha Upadhyaya @VagishaU]

@DTDCIndia @jagograhakjago How much more time do you guys think you need to resolve this? The question should rather be “are you guys willing to resolve the issue?”

[Vagisha Upadhyaya @VagishaU]

@DTDCIndia rakhabandhan, dussehra, diwali, all holidays are over! Are you now waiting for Christmas? This is so frustrating! Why can’t you simply give me my insured amount for the damage caused to my article?

[Vagisha Upadhyaya @VagishaU]

@DTDCIndia @jagograhakjago What is your definition of SOON? HOW SOON WILL YOU GUYS RESPOND?

[Vagisha Upadhyaya @VagishaU]

@DTDCIndia @DTDCIndia how much more patience is expected from me?

[Vagisha Upadhyaya @VagishaU]

@DTDCIndia What is the definition of being patient? It been more than 2 months and I have done numerous follow ups! Please don’t waste my time. And get up the speed with your problem solving skills. This is totally UNACCEPTABLE.

[Vagisha Upadhyaya @VagishaU]

@DTDCIndia Do I have to always come and write a public post inorder to speak to someone from your team? I have been calling one of your customer service personnel for past two days, he doesn’t answer the calls or responds to text messages. What is wrong with you guys?