@LNER Any news on this? Still not departed Edinburgh and there's no times on the app now. Worried about what to do and how I'm going to get home to Stevenage. It's a bit late to be making last minute plans to stay over here in Newcastle and I'm worried
@thetrainline Hiya, I have a ticket booked for the (cancelled) 12:41 Lumo train from Stevenage to Newcastle tomorrow, which I bought through your app. How can I get a refund for my ticket? Online it says that I can't get a refund because the train isn't cancelled
@LumoTravel Hiya, I have a LumoFixed ticket for tomorrow (18th Feb) from Stevenage to Newcastle bought through Trainline. Following the cancellation, how can I apply for a refund? (unfortunately I am not able to travel 21st - 23rd either as offered)
I have 2 (possibly 3) tickets for All Points East festival tomorrow (Monday), selling for ยฃ50 (RRP ยฃ75). Only catch is you'll have to enter the event with me as the tickets were bought together. Drop me a message if you're interested