@AlanPaceBFC@BurnleyOfficial bonkers BFC strikes again... rather have empty seats on Sunday than downgrade an over 65 ticket to a childs (7 year old)?? but online will allow me to upgrade to an adult for a fee?! Only 2 staff in and no management in sight, queue to the door ππ‘
@TfL just wanted to give some positive feedback for one of your customer service advisers, Warren ... I emailed my issues and he has been very helpful throughout inc calling me back to check all is working as it should!!! Brilliant service ... 5 π
@LNER how do I get a refund for a ticket for a cancelled train today? Booked via trainline but their site points me to you and your site is only if I booked through you...very confusing