@Sofology is Jeremy Beadle your CEO because service this pissing bad has to be a joke. 103 days since order, had two 3hr waits on hold only to be lied to about why my sofas weren’t ready. Something to do with shipping lanes! Must be using a pedalo.
@MartinSLewis please can you do something to highlight the shocking customer service (or lack of it) at @Sofology. They need to be held to account for their ongoing shocking customer service and lies to customers. The worst company I’ve ever encountered
If I could offer anyone any advice, it would be to never, ever purchase anything from @Sofology
Absolutely appalling customer support. They are almost inaccessible and they are full of nonsense and false promises. Never seen such an incompetent service in my life 😡
@gordonhudsonnu@djwayneeldridge@MandzMagee@Sofology Unfortunately I can believe this. Worst company I have ever dealt with. Please go on to trust pilot and give them a zero. I don't know how else to get the company to take action. #sofa-apology
@sofology customers - go to trust pilot and score them zero. Perhaps then they will get their act together. They literally have no idea where any of their sofas are located.
#sofology - my recommendation is don’t use them. Not only do they not keep to dates - even after building your sofa - they make it impossible to contact them. Terrible customer service.