@TAKEALOT how do I get someone to assist with some authority? You keep sending the wrong item at great cost and frustration! Just give me my money back and stop wasting money and effort.
@TAKEALOT Sent all the details. Already have a few tickets open so please do not tell me to wait for return collection as you will send the wrong truck and then deliver the wrong item again!
@Uber_Support last nights Uber Eats order kept giving payment errors in South Africa. My order included 10% tip but now it is reflecting as 50% with payments outstanding. My tickets keep getting closed saying but in the interim I get no feedback and I am unable to use my account?
And now they respond over 24 hours that they do not understand the problem π obviously they think charging nearly 50% tip when their payments fail is acceptable! Do they understand what theft and incompetence is β¦
And now the next payment is reflecting as processed against my card! And still no feedback on my ticket?
So three payments processed and the tip nearly 50%
@Uber_Support Thank you. I have DMβed all details plus screenshots. My support ticket has had no response over 17 hours and remain unable to use my account. A 10% tip is now nearly 50% and each time paid it charges it again?
@MicTshepi @Uber_Support@Uber Be careful that they do not duplicate payments when they finally go through. I got triple charge for the tip and still no response from Support β¦.
@dididahgoat Be careful that they do not duplicate payments when they finally go through. I got triple charge for the tip and still no response from Support β¦.
@Uber_RSA it seems the payment issue yesterday impacted multiple users? Did the duplication of charges / tips also occur for all people having issues?
Please assist in resolving!
@Uber_RSA@Uber_Support our Uber Eats delivery got stolen by our first delivery driver - he DMβed me on the App. How do we report him as he also asked for my address? The restaurant replaced the order but delivery was 2 hours later.
@TAKEALOT how does one get a credit for delivery fees charged when not delivered as promised? I paid for guaranteed same day. Also why are expired scratch vouchers sent in the parcels π§