Current outage due to lighting strike to the Stratford Water tower. Techs are currently moving as many customers as possible. Leave us a message at 785-371-4214 and we will get back to you as soon as we can.
Our backbone provider is doing maintenance tomorrow. We could experience a short down time during this window.
Window Start Time: Wednesday, July 8, 2020 01:00 (UTC-0500)
Window End Time: Wednesday, July 8, 2020 04:00 (UTC-0500)
Expected Impact: < 15 minutes
As part of the resolution for the North Lawrence Interference, from the hours of 2 a.m. to 4:30 am please expect services to be down for repairs. Again for Friday, January 10, please expect services to be down from 2 a.m. to 4:30 a.m.
We are experiencing some interference in our sectors in the North of Lawrence. Our technicians are working diligently to resolve this issue, and we appreciate your patience while they do so.
Today our fiber lines at the Eddingham Apartments were intentionally damaged. Police reports have been made and we are looking for the culprit.
The team is still onsite and working to bring Eddingham back online as soon as possible.
Please RT! Rumors of our death have been greatly exaggerated. Yes, Amazon and Chewy are hurting our business, but we’re not going anywhere! The Malls shopping center is under new, local ownership and they’re trying to fill the VACANT spaces — not Pet World. 😂
Wicked Broadband Update: It looks like we are going to have to wait on some equipment to come in to complete the repairs at the tower. The equipment was ordered last week, so we are just waiting on UPS.
The team is headed out to the towers to get everyone back online. Thank you so much for your patience as we deal with Mother Nature's wrath.
Enjoy the cooler weather today!
Good Morning. We have confirmed there are outages at 3 of our towers. We appreciate your calls and will be working to get service restored as quickly as possible.
Good evening Residents of Acorn! It looks like the storm this weekend did a little damage to some of our equipment! Technicians have resolved the issue as of 4:40 pm. If you are still having issues feel free to give us a call at 785.371.4214.