X-Rite Support

We are here to help answer questions about training, technical support and your profiling needs!

We respond Monday-Friday 8-5 EST.

[X-Rite Support @XRiteSupport]

@Tom621201 Hi @Tom621201. Our calibration solutions are now managed by Calibrite. You can contact them at https://t.co/mQd0w9hsvp. Thanks!

[X-Rite Support @XRiteSupport]

@ugbadboy Hi @ugbadboy. Calibrite manages our calibration solutions. You can contact them at https://t.co/OLKZQw5GHZ for help.

[X-Rite Support @XRiteSupport]

@BillJB1 I'm sorry you did not receive a response from support. Please send a private message with your email address and I will look up your case. https://t.co/xlBZQ58pX9

[X-Rite Support @XRiteSupport]

@flipphillips @XRiteColor Hi @flipphillips. Please contact our support team for help removing the sticky residue from your i1Pro. They can recommend the correct way to clean your device based on the model, age, etc. https://t.co/mheEBN5oPf

[X-Rite Support @XRiteSupport]

@BillJB1 Hi Bill. This is the social media team so we are not able to help with product issues, but I can ensure you speak with the right person. Did you already fill out a support form? If so, what email address did you use so I can look up your case?

[X-Rite Support @XRiteSupport]

@Trigamotis Hi @Trigamotis. You have reached the social media team, and we are not equipped to provide product support. Please contact our customer support team with your question: https://t.co/mheEBN5oPf. Thank you.

[X-Rite Support @XRiteSupport]

Thanks for the tag @chrstnnggr Accurate color is important, even in space!
https://t.co/1RFerCYSkO

[Gits420 @chrstnnggr]

@TheBrit96 @stem_feed @engineers_feed What's that xrite doing there @XRiteSupport @XRiteColor ?

[X-Rite Support @XRiteSupport]

@gleb_alexandrov @ssh4net @XRiteColor Hi! Our ColorCheckers are supported by Calibrite. You can contact them here for more information about the CIE Lab charts: https://t.co/OLKZQw5GHZ.

[X-Rite Support @XRiteSupport]

@IainKlieve Sorry to hear you're having issues. Our calibration solutions are managed by Calibrite. You can contact them here for help: https://t.co/OLKZQw5GHZ. Have a nice weekend!

[X-Rite Support @XRiteSupport]

@fmork Sorry to hear you're having issues. Our calibration solutions are managed by Calibrite. You can contact them here for help: https://t.co/OLKZQw5GHZ. Have a nice weekend!

[X-Rite Support @XRiteSupport]

@YoneharaRyuhei Hello. Our ColorCheckers and specifications are now managed by Calibrite. Please contact them for support here: https://t.co/ZVp6v23qNw. Thank you.

[X-Rite Support @XRiteSupport]

@MisterScoutie Hi @MisterScoutie. Sorry to hear about your Passport. Our ColorCheckers are now managed by Calibrite. You can contact them here with your questions: https://t.co/OLKZQw5GHZ. Thanks!

[X-Rite Support @XRiteSupport]

@KailSovl @KailSovl Sorry to hear you're having problems. Please reach out to Calibrite if you need help profiling. https://t.co/ZVp6v23qNw

[X-Rite Support @XRiteSupport]

@DitchComfort Hi @DitchComfort. Calibrate now supports our profiling solutions. You can contact them at https://t.co/OLKZQw5GHZ.

[X-Rite Support @XRiteSupport]

Please do the following:

1.Delete "XRD Software Update" at: Mac HD/Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/
2.Delete "com.xrite.device.softwareupdate.plist" at: Mac HD/Library/LaunchAgents/
3.Reboot the computer

[X-Rite Support @XRiteSupport]

@lmramirez Hello @lmramirez. Calibrite now supports our profiling solutions. You can contact them at https://t.co/OLKZQw5GHZ.

[X-Rite Support @XRiteSupport]

@DitchComfort Hi @DitchComfort. Our profiling solutions are now managed by Calibrite. You can contact them at https://t.co/OLKZQw5GHZ.

[X-Rite Support @XRiteSupport]

@thepaintingguy Hi Dave. We on the social team do not have the product expertise to answer technical questions like this. Have you heard back from support? If not, you can try emailing them at [email protected]. Thank you.

[X-Rite Support @XRiteSupport]

@Cmoney_319 Hi @Cmoney_319. Our calibration solutions are now managed by Calibrate. You can contact them here: https://t.co/1TS0V1ENAa Thank you!