@Qantas Thanks for replying. Thankfully our luggage has been delivered tonight. My boyfriend’s luggage was found and updated on the website two days ago however mine wasn’t despite it being in the same place as his. Big thanks to the lovely Georgie for going and finding my case.
@Qantas This is now day 4 of no baggage flying only from Christchurch to Sydney. Customer services have been appalling and I depart for Glasgow tomorrow. PLEASE tell me what else I can do.