Service Team

[Service Team @_JustEatHelp_tm]

Hi,Thank you for bringing this to our attention. We’d like to take a closer look and support you further. Please FOLLOW BACK and send us a DM with your Booking number and any additional details, and we will review this with you right away. *Marion🌟

[Louise Clough @missloulou82]

@JustEatUK @JustEatUK sent DM - still not heard

[Service Team @_JustEatHelp_tm]

Hi,Thank you for bringing this to our attention. We’d like to take a closer look and support you further. Please FOLLOW BACK and send us a DM with your Booking number and any additional details, and we will review this with you right away. *Marion🌟

[Iain Watt @ChubblyWarner]

@JustEatUK how can I change the location on the map so it points to my house? It points to house on a different street even though my house number and postcode is correct. Tried your support but they just told me I couldn't get on compensation, which I didn't ask for

[Service Team @_JustEatHelp_tm]

@PaulRonald37107 Hi, thank you for reaching out! To assist you better and keep your information private, could you please send us a DM with your reachable contact number? This will allow our support team to follow up with you directly and resolve your issue faster.🌹

[Service Team @_JustEatHelp_tm]

Hi,Thank you for bringing this to our attention. We’d like to take a closer look and support you further. Please FOLLOW BACK and send us a DM with your Booking number and any additional details, and we will review this with you right away. *Marion🌟

[Peter Tordoff @PTordoff13243]

@JustEatUK

Made a complaint about my order
Nothing done money wasted again … drink spilled all food

792759022 my order

[Service Team @_JustEatHelp_tm]

Hi, thank you for reaching out! To assist you better and keep your information private, could you please send us a DM with your reachable contact number? This will allow our support team to follow up with you directly and resolve your issue faster.🌹

[london-oil-trader @oiltraderlondon]

@JustEatUK why does just eat never send offers or discount codes ?

[Service Team @_JustEatHelp_tm]

@dReaMz_98 Hi,Thank you for bringing this to our attention. We’d like to take a closer look and support you further. Please FOLLOW BACK and send us a DM with your Booking number and any additional details, and we will review this with you right away. *Marion🌟

[Service Team @_JustEatHelp_tm]

Hi, thank you for reaching out! To assist you better and keep your information private, could you please send us a DM with your reachable contact number? This will allow our support team to follow up with you directly and resolve your issue faster.🌹

[Matt | WhenisMatt? 🔜 Timeless Liverpool @whenismattlive]

Glad to see everyone but the actual @JustEatUK support team actually responded to this. Beyond a joke. @monzo any idea how I raise a chargeback if the vendor refuses to reach out or support me?

[Service Team @_JustEatHelp_tm]

Hi,Thank you for bringing this to our attention. We’d like to take a closer look and support you further. Please FOLLOW BACK and send us a DM with your Booking number and any additional details, and we will review this with you right away. *Marion🌟

[⭐ Charlotte ⭐ @Charcjr2010]

@JustEatUK Please see photo evidence in the dm. Many thanks

[Service Team @_JustEatHelp_tm]

Hi,Thank you for bringing this to our attention. We’d like to take a closer look and support you further. Please FOLLOW BACK and send us a DM with your Booking number and any additional details, and we will review this with you right away. *Marion🌟

[Service Team @_JustEatHelp_tm]

My name is Marion,The supervisor and I'm more than committed to looking closely into this and providing resolutions. Please meet us in DMs to allow us to probe further.🎀

[Service Team @_JustEatHelp_tm]

Hi,Thank you for bringing this to our attention. We’d like to take a closer look and support you further. Please FOLLOW BACK and send us a DM with your Booking number and any additional details, and we will review this with you right away. *Marion🌟

[Leonora Grant -Micah 🇬🇭 @micah_leonora]

@JustEatUK I ordered on your app almost 3 hours ago and haven't recieved my food , I've been trying to find out what is happening and no response

[Service Team @_JustEatHelp_tm]

Hi,Thank you for bringing this to our attention. We’d like to take a closer look and support you further. Please FOLLOW BACK and send us a DM with your Booking number and any additional details, and we will review this with you right away. *Marion🌟

[Marc @TheReal_Marc]

@JustEatUK impossible to contact you via the app, you have just deleted an account credit while attempting to pay for an order, how on earth do you make contact with customer services? Your app is completely useless but you seem to take money fine 😂 complete joke of a company

[Service Team @_JustEatHelp_tm]

Hi,Thank you for bringing this to our attention. We’d like to take a closer look and support you further. Please FOLLOW BACK and send us a DM with your Booking number and any additional details, and we will review this with you right away. *Marion🌟

[David Toffee Lloyd @Davidll32849987]

@JustEatUK ordered at @McDonaldsUK and waited 1 and half hours for it to arrive cold. Today I am deleting the app due to terrible customer service and then cut off for not chatting when the bot took forever to reply. Thank you for saving me money in the future

[Service Team @_JustEatHelp_tm]

Hi,Thank you for bringing this to our attention. We’d like to take a closer look and support you further. Please FOLLOW BACK and send us a DM with your Booking number and any additional details, and we will review this with you right away. *Marion🌟

[David Parkinson @LexLoki]

@JustEatUK @McDonaldsUK
Don't know which of you was to blame, but it took nearly two hours for our food to be delivered. It was stone cold when it arrived. And just for extra fun, incorrect items were sent. I rarely complain (honestly, almost never), but this was awful service.

[Service Team @_JustEatHelp_tm]

Hi,Thank you for bringing this to our attention. We’d like to take a closer look and support you further. Please FOLLOW BACK and send us a DM with your Booking number and any additional details, and we will review this with you right away. *Marion🌟

[Timos @TimFrost23]

Utterly appalling service from @JustEatUK
A £75 shop was never delivered and it is impossible to speak to an actual human being, just the insufferable AI which has all the intelligence of half a goat, despite its name.

[Service Team @_JustEatHelp_tm]

Hi,Thank you for bringing this to our attention. We’d like to take a closer look and support you further. Please FOLLOW BACK and send us a DM with your Booking number and any additional details, and we will review this with you right away. *Marion🌟

[Service Team @_JustEatHelp_tm]

Hi, thank you for reaching out! To assist you better and keep your information private, could you please send us a DM with your reachable contact number? This will allow our support team to follow up with you directly and resolve your issue faster.🌹

[Service Team @_JustEatHelp_tm]

@McveighPete We are here to offer assistance to you kindly follow back and share a DM we prioritize your case,Thank you.
Marion🌹

[Service Team @_JustEatHelp_tm]

Hi Marion Here,Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.🌼

[Pete McVeigh @McveighPete]

Ordered a KFC from @justeatuk at the weekend. Wasn't delivered, Just Eat refuse refund saying it was but will not share any tracking info to verify. Ring doorbell & cameras show no-one at our house, no contact made from courier.

[Service Team @_JustEatHelp_tm]

Hi,Thank you for bringing this to our attention. We’d like to take a closer look and support you further. Please FOLLOW BACK and send us a DM with your Booking number and any additional details, and we will review this with you right away. *Marion🌟

[Adil Sardardeen @ASardardeen]

@JustEatUK Very disappointed. Placed a collection order that was never prepared or even started when I arrived. Cancelled at the restaurant and was told I’d be refunded. Received no food or service, yet you’ve refused the refund with generic “policy” replies and no explanation!