Joseph Adams

Tester, recently specialising in automation. Tinkerer of all things. Geek in general, car geek also.
All opinions my own (if expressed)

Infrequent poster.:)

[Joseph Adams @_MeJAdams]

@KingsCollegeLon thought about one of your online courses. You’re not the cheapest for a masters, but ok. I was interested. Got a call from one of your advisors today. Within 2 minutes made me feel like I was useless. I ended the call as they put me off.

[Joseph Adams @_MeJAdams]

@virginmedia After the way I’ve been treated and the attempted price gouging and the lies from your complaints, do you think I want to renew. 20 year customer destroyed in 40 minutes. You want to talk more DM me. C-2505261109 is the complaint id if you want to talk properly

[Joseph Adams @_MeJAdams]

@virginmedia - raise a complaint and try to call you guys (as per your email) but nobody will let me speak to you. Also I love how you claim to have tried to contact me 10 mins before the complaint was raised. Time travel is real, apparently

[Joseph Adams @_MeJAdams]

Closing this down. Get be on insta / linked in / email if you need me

[Joseph Adams @_MeJAdams]

@JustEatUK_Apl As expected - this “support”
Strings you along. They never actually help.

I’ve now closed my account - it will
Not be opened again.

[Joseph Adams @_MeJAdams]

@JustEatUK worst company ever. Order something. Is totally wrong. Report it. Not asked for any pics. But nothing to be done.

Must be great working at your support. You never take any responsibility- nor refund anything

Appalling service through and through

[Joseph Adams @_MeJAdams]

@HiveHelper I can login on my account on the web. The are ts can’t with their account. Really such a shoddy service.

[Joseph Adams @_MeJAdams]

@HiveHelper how can we get support - cannot login to your website, just days “an unexpected error occurred” - and the “support pages” are next to useless - all they tell me about is how to create an account!

[Joseph Adams @_MeJAdams]

@HiveHelper I give up. You no longer support the site but have it so folk can use it. And you’re not exactly a top not h support service given how long this has been going on

I just give in

[Joseph Adams @_MeJAdams]

@HiveHelper The issue occurs over multiple computers. With multiple browsers. One of which has never logged in before

[Joseph Adams @_MeJAdams]

@HiveHelper Is this the standard of tech support ? Waiting days for a reply then “do updates”!

[Joseph Adams @_MeJAdams]

@HiveHelper No. You mis understand. This is not any app. This is your website

[Joseph Adams @_MeJAdams]

@SamsungUK worst support ever for your home appliances. Forced to use an online portal, which eventually gets you to a person who disconnects. On second attempt get fobbed off with an escalation who will call back in 24-48 hours. When that call comes, get told wait another 24-48!

[Joseph Adams @_MeJAdams]

Really poor support from @remarkablepaper - say they will do something. Let you down and that’s point it. Someone needs to get act together

[Joseph Adams @_MeJAdams]

@nationaltyres No it’s been too long. Clearly customer service is not a priority

[Joseph Adams @_MeJAdams]

@nationaltyres - emailed customer services and no reply. I will never use this company again!

[Joseph Adams @_MeJAdams]

Buy a @LandRover_UK they said. What they didn’t say was yearly issues. Parts supply issues and the warranty which leaves you abandoned. Shocking service and you pay for it!!!

[Joseph Adams @_MeJAdams]

@nationaltyres - emailed about an issue with booking - Ignored. Called help desk - was hung up on after waiting 12 mins for someone to answer. Emailed customer services and no reply. What terrible service !!

[Joseph Adams @_MeJAdams]

@nationaltyres I did. 6 days ago. And have been ignored.

And just to clarify, I called. Was transferred. Was transferred and then was hung up on.

[Joseph Adams @_MeJAdams]

Shockingly bad service from @nationaltyres - poor systems, wasters time and when trying to contact was ignored. Called and was hung up on. This is absolutely shocking!