@SouthernRailUK Hi - can you confirm that trains will be running between East Croydon and Victoria tomorrow and Sunday? The engineering works detail isn’t clear on your website
@Topshop hi Topshop, I’ve just received a digital receipt from your store in Liverpool. I don’t live in Liverpool so wondering if this is a scam or a mistake? Could you look into this?
@Hermesparcels can you please help me with finding my parcel, your automated services do not help. You picked up my parcel on 15th July and it’s still in transit. Can you please find out where it is?
@SouthernRailUK hi - is there an error with the paper ticket refund form on your website? I’m getting an ‘Access Denied’ message every time I try and submit
@Selfridges astonished that you are charging a higher price for a larger size in this item. Your customer service team also inform me that this is correct. Shameful
2019 highlights: holidays, weddings, turning 30, a trip to New York, hanging out with friends and welcoming the next generation. Though it has been a rollercoaster year that I’m happy to see the end of. This year… https://t.co/0DwbCYymiA
@LNRailway why on earth was the 16.10 from Euston cancelled at 16.08?? Now there isn’t a train for another 25 minutes. When will this appalling service end?!
@LNRailway@jedmorten It’s not good enough. An apology doesn’t cut it unfortunately, you need to seriously look at the service you are providing. I really don’t know how you can justify a price increase either. It’s truly shameful
@SimbaSleep just wanted to let you know your customer service is terrible. The online chat is far too slow for an urgent response and I asked for a call 3 times and was told not possible. Really disappointing