One thing I look for when a founder says they’re delegating:
Did you actually give someone ownership, or did you just give them tasks?
If they still need you to make every decision, you didn’t remove yourself from the work.
You just changed your part in it.
@ayushswrites This role is going to become way more common. Eventually someone has to own how all the stuff between ‘we got a lead’ and ‘we got paid’ actually works.
@shannholmberg I think this is why a lot of businesses feel like AI hasn't changed much for them yet. They automated a few tasks but never changed the way the business actually operates.
Before I automate anything, I ask one question:
Should we even be doing this?
A bad process doesn’t become a good process because software handles it.
Sometimes the best automation is removing the step entirely.
Simplify first. Then automate what’s left.
@0xRafy This is way more interesting to me than an agent just completing a task.
If it screws something up, learns why and doesn't make the same mistake next week... now we're getting somewhere.
@Rixhabh__ This is where a lot of people get scaling wrong. If every extra dollar requires more of your time, you didn't really scale anything. You just got busier.
@TNaoki_0208 This is the stuff I actually want to see more of. Building it is easy. Seeing what breaks when real volume hits is where you find out if you built a system or a demo.
I pay attention when the same “emergency” happens twice.
The first time might be bad luck.
The second time tells me something in the business allowed it to happen again.
Fixing the fire gets you through today.
Figuring out why it keeps starting is the real work.
@CompleteSkeptic This is why I think efficiency is going to matter more and more with agents. Getting something to work is one thing. Getting it to work without burning time and money every step of the way is another.
@Cointelegraph This is the shift I think a lot of businesses still haven't made yet. Most are using AI to answer questions when the bigger opportunity is actually handing it parts of the work.
@testingcatalog This is where agents start getting a lot more useful. Once they can actually work inside the tools and files you already use, it stops feeling like just another chatbot.
When someone keeps making the same mistake, replacing them is the easy answer.
I look at the process first.
Was the expectation clear?
Could the system have caught it?
Good operators don’t just ask who messed up.
They ask why the mistake was possible.
@mfishbein Defining what good looks like is the piece people skip.
AI can execute a bad process incredibly fast.
The real leverage is knowing what outcome you want and designing the system around that first.
@itsalexvacca The filtering before enrichment is the important part.
A lot of businesses spend money getting more data before they've even decided who is actually worth pursuing.
Better process before more volume.
When a team is overwhelmed, the obvious answer is to hire.
I don’t start there.
What’s creating the workload?
Bad process? Rework? Too many handoffs? Everything waiting on one person?
More capacity only helps if capacity is actually the problem.
A lot of founders run the business on feel.
Sales seem okay. The team seems busy. Customers seem happy.
Until they’re not.
You shouldn’t have to go looking for problems.
A few good numbers should tell you where to look before the problem gets expensive.