Customer_Care

Official X of Samsung Galaxy. #GalaxyAl

[Customer_Care @__SamsungUK_]

@ClothingMatter Hello 👋 please follow back for quick assistance.....

[Chris Clewlow @Clunkybhoy]

@SamsungUK worst customer service I've ever experienced. Constant passing the buck and refusal to follow your own procedures. Horrendous experience so far

[Customer_Care @__SamsungUK_]

@Clunkybhoy Hello 👋 please follow back for quick assistance.....

[kazbel @kazbel]

Appalled to find that my daughter has twice been delivered a damaged @SamsungUK fridge by @Argos_Online and they are failing in support. She has a small baby and needs a working fridge without delay.

[Customer_Care @__SamsungUK_]

@kazbel Hello 👋 please follow back for quick assistance.....

[Kiran @KimiChanna]

@SamsungUK absolutely useless customer service. Ordered a fridge freezer from you with installation. AIT refused to install it on deliver and now apparently you don't even offer installation in NI so why do your systems not flag that? Now delayed with moving into our property.

[Customer_Care @__SamsungUK_]

@KimiChanna Hello 👋 please follow back for quick assistance.....

[Marija Nekrasova @NekrasovaMarija]

@SamsungUK I stayed home today for my TV delivery, took a day off work, and it never arrived. When I asked your support team about resolution/compensation, the line went silent. This is unacceptable — please respond urgently. #SamsungSupport #CustomerServiceFail

[Customer_Care @__SamsungUK_]

@NekrasovaMarija Hello 👋 please follow back for quick assistance.....