Clare Connor

fledgling tweeter

[Clare Connor @_clareconnor]

@TfL what is the point of your journey planner? 75 bus on diversion in Sydenham why don’t you put this on the planner?

[Clare Connor @_clareconnor]

@EastMidRailway For anyone wondering was told by staff at St P to get train to Kettering and bus will run to Leicester. No thanks to @EastMidRailway

[Clare Connor @_clareconnor]

@EastMidRailway Can you please advise how to get from London to Leicester? Was booked from St P on 15:02

[Clare Connor @_clareconnor]

@crossocountryuk @EastMidRailway please can you help?

[Clare Connor @_clareconnor]

@O2
I switched tariffs today, to an e-sim now my phone doesn’t work, have no way of calling/logging in, and no instructions on how to set up the e-sim! Been o2 customer for years.

[Clare Connor @_clareconnor]

I just signed a @theactionnet petition: A safer, more usable junction at Woolstone, Cranston and Houston Roads. Sign here: https://t.co/6w0bsoWYE1 #se23 #se6 #foresthill #lewisham

[Clare Connor @_clareconnor]

@SW_Help How can you provide no replacement buses? I would have got off 18:35 but news of this came only as it left platform!

[Clare Connor @_clareconnor]

@sainsburys another reason not to visit your big Sydenham store and go to Aldi instead with your new requirement to scan the receipt to exit.

[Clare Connor @_clareconnor]

@Better_UK
Loads of people arriving for swimming lessons today at Crystal Palace having had no comms about restrictions! I had emailing re canc. last week so had no idea about parking restrictions

[Clare Connor @_clareconnor]

@SE23life @networkrail Hi if you don’t already have someone’s details I can dm mine. The steps are dangerous

[Clare Connor @_clareconnor]

@TUIUK on hold to call centre for 1 hour 7 mins and you cut us off at 7 pm because you closed. This was our 3rd call today to sort out changes due to flights being cancelled as your call centre staff all had diff info. Can we request a call back at least?!!

[Clare Connor @_clareconnor]

@IKEAUKSupport
We just bought single mattress but it’s the wrong size! Started to unwrap it, can we return for small single?

[Clare Connor @_clareconnor]

@TUIUK Ok, so still no response from you. Can’t be the only customer in this situation.

[Clare Connor @_clareconnor]

@TUIUK we are on a TUI package hol with TC flights home tomorrow. CAA have arranged alternative flights same time but say we need to arrive 3 hours before early. Do we need to arrange our own taxi as transfer bus would be 2 hours before or will TUI help? Leaving tomorrow 10 am.

[Clare Connor @_clareconnor]

@TUIUK I already have! Thank you!

[Clare Connor @_clareconnor]

@TUIUKcares sent you a message about transfers. Any chance of a response? Rep no help. Stressful travelling with 2 very small children and just asking if TUI is aware of CAA advice (3 hour arrival) and will ensure customers follow. Or will we be massively delayed anyway...

[Clare Connor @_clareconnor]

@TUIUKcares @TUIUK If you could just let me know: TUI transfer gets us to airport 2 hours before flight. CAA states info states we should arrive 3 hours before. So we have to pay for own taxi (90 euros) to arrive earlier? If so who refunds?

[Clare Connor @_clareconnor]

@TUIUKcares @TUIUK If you could just let me know: TUI transfer gets us to airport 2 hours before flight. CAA states info states we should arrive 3 hours before. So we have to pay for own taxi (90 euros) to arrive earlier? If so who refunds?

[Clare Connor @_clareconnor]

@TCAirlinesUK @SimonCalder @TUIUK yes but you can’t deny they may not be continuing to do so! It’s all v difficult, but at least address the customers directly (even something v bland!). Its immensely damaging to reputation if the business DOES continue! Sorry, must be crap for you.