Robert C. Covington

The goto guy for small and medium business security and compliance. Information and advice on information security, IoT, and compliance, including HIPAA and PCI

[Robert C. Covington @_covington]

@MavisTire I a, very disappointed after years of trusting you. My electrical system stopped working last week after you replaced the battery, 3550 Peachtree Industrial Blvd, Duluth, Georgia 30096 manager Kevin there has been very rude.

[Robert C. Covington @_covington]

@Natures_Own bought a loaf of your perfectly crafted sourdough. It neither smelled or tasted like sourdough. More like bland white bread. Very disappointed.

[Robert C. Covington @_covington]

@FedEx I find it hard to believe that all of your supervisors are unavailable to answer calls because of bad weather!

[Robert C. Covington @_covington]

I bet that slight wrist slap really hurt them!

[TrustedSec @TrustedSec]

AT&T must pay a $13 million FCC fine after a breach that exposed data of nearly 9 million customers. What does this mean for future legal battles? @infosecdoc spoke to @InformationWeek about what companies can do better. Read it now! https://t.co/iFhD12rABb

[Robert C. Covington @_covington]

Or, as we called it, the Trash 80.

[Humanoid History @HumanoidHistory]

Radio Shack TRS-80 microcomputer system.

[Robert C. Covington @_covington]

Talk is cheap!

[OODA @ooda]

Microsoft Overhauls Cybersecurity Strategy After Scathing CSRB Report #cybersecurity https://t.co/AS4NP9J1Gc

[Robert C. Covington @_covington]

@ATT Your support technology batting a thousand. When a get my support call back, it tells me all circuits are busy. I thought you had plenty of those. All because of my fiber being cut because you did not bury it.

[Robert C. Covington @_covington]

@slinganswers This is my second significant outage in 6 months. If you can’t do better, you will soon lose my loyalty.

[Robert C. Covington @_covington]

@dish to add insult to injury, you can’t get a tech out here until Thursday. Some service for a 26 year customer!

[Robert C. Covington @_covington]

@dish It’s bad enough that I have to hold for 20 minutes to get help, but making me listen to the same self help recording continuously is cruel and unusual punishment!

[Robert C. Covington @_covington]

Great, this will solve everything :-)

[Brian Moyer @bdmoyer]

Biden orders every US agency to appoint a chief AI officer https://t.co/kgIKlXiJL8

[Robert C. Covington @_covington]

@REI very disappointed today. You shipped my order via USPS, which of course, lost it. The best remedy you can offer is to make me wait another week. Not the service I have come to expect.

[Robert C. Covington @_covington]

@AmazonHelp I currently have one of your delivery drivers stuck in my driveway, and they are not doing much to help. I would appreciate immediate assistance.

[Robert C. Covington @_covington]

@asksalesforce This has been going on for some time, with a different set of domains every time. I have reported it to your “security” team on numerous occasions, and yet, it continues unabated. I think you would rather have th spammers paying you than follow the law n

[Robert C. Covington @_covington]

@salesforce if you folks are setting out to be the new spam email leader, you are being successful. My organization has received messages from 3 different, similar domains today totaling more than 1,000 recipients. Highly inappropriate! #spamming

[Robert C. Covington @_covington]

Let me count the ways!

[Brit Hume @brithume]

This is very smart. https://t.co/QqY3EMKGc7

[Robert C. Covington @_covington]

@GeorgiaPower @GeorgiaPSC I have been getting a continuous stream of texts this morning about my bill being due. When I call Cust Svc, I am told they agents are too busy to help me. Unacceptable level of service for a major public utility!

[Robert C. Covington @_covington]

How like humans!

[Robert C. Covington @_covington]

@SGgrc Had a person at a church I support with an unrecognized USB. Tried the freezer trick you mentioned two shows ago. Bingo! Thank you

[Robert C. Covington @_covington]

@dish you just lost a 25 year customer because you apparently did something to break my older receiver, and could not get someone out quickly to fix it. Hope it was worth it. #dish