CustomerExperience.io is a community to share and learn about customer experience trends, best practices and tips that will help you obtain leadership insight.
How #MicroFocus has successfully moved NPS beyond just a metric by correlating it to future revenue -- in this @CustomerGauge 2018 NPS & CX Benchmarks report: https://t.co/hFvzam2H0Q @npsbenchmarks
Have an #NPS question? We're hosting an #AskMeAnything session with Jørgen Bo Christensen, author of Next-Generation Net Promoter white paper. Send us your questions in a pm here.