CustomerExperience

CustomerExperience.io is a community to share and learn about customer experience trends, best practices and tips that will help you obtain leadership insight.

[Micro Focus @MicroFocus]

How #MicroFocus has successfully moved NPS beyond just a metric by correlating it to future revenue -- in this @CustomerGauge 2018 NPS & CX Benchmarks report: https://t.co/hFvzam2H0Q @npsbenchmarks

[Bernd Ludwig @BerndWiggerl]

How the world's seventh largest #software company utilises NPS | @npsbenchmarks #MicroFocus
Why don't you also? https://t.co/zQtElFoMxP #MyMicroFocus

[NPS Benchmarks @npsbenchmarks]

Have an #NPS question? We're hosting an #AskMeAnything session with Jørgen Bo Christensen, author of Next-Generation Net Promoter white paper. Send us your questions in a pm here.

[NPS Benchmarks @npsbenchmarks]

Ask Me Anything Net Promoter® w. Jørgen Bo Christensen, Author Of Next Generation Net Promoter® white paper: https://t.co/KHmSbMWVNW

[Micro Focus @MicroFocus]

How the world's seventh largest #software company utilises NPS | @npsbenchmarks https://t.co/Tu4KVRyUjJ

[Max Levchin @mlevchin]

NPS

[Max Levchin @mlevchin]

@JustJadams https://t.co/p2Nso3AZBX

[Cvetilena Gocheva @CGocheva]

Got what it takes to be names NPS leader? Reach out!
https://t.co/sy1QuEEKxC

[Jeanne Bliss @JeanneBliss]

Check out this terrific ebook on the state of NPS in five industries. https://t.co/koLfUU1eaC @CustomerGauge

[NPS Benchmarks @npsbenchmarks]

These NPS® Industry Leaders are Fine Examples of How to Do #NPS Right in 2017. Learn more here: https://t.co/jmayzj1dK3 @JimBassCX @veeam

[Cvetilena Gocheva @CGocheva]

@CustomerGauge & @MelittaUSA proving once again there is correlation between #NPS & Consumer behaviour: https://t.co/qVTt0Bu3Ur

[NPS Benchmarks @npsbenchmarks]

Sneak Peek from our #technology NPS Benchmarks Infographic. Don't Miss the Best of the Best in NPS: https://t.co/u0Q1gnuZ00 @DrBorderick

[NPS Benchmarks @npsbenchmarks]

Wanna get an update on the state of NPS for USA Airlines? We got you covered! Learn more here: https://t.co/Slm6IhBQpW @CXupdate @sxp01

[NPS Benchmarks @npsbenchmarks]

🙌🙌🙌🙌 https://t.co/DydrSExESl

[MIT CISR @MIT_CISR]

Taken the @CustomerGauge @MIT_CISR 2017 NPS & CX Benchmark Survey? https://t.co/cCSvxak1zU Respondents get free personalized assess report!

[Cvetilena Gocheva @CGocheva]

Cannot stop reading @CustomerGauge Next Generation NPS whitepaper! So many great business insights! https://t.co/ziKAqVjoS8

[Micro Focus @MicroFocus]

Dr. James Borderick discusses how #HPE #Software turns NPS theory into practice: https://t.co/1PtwFRXymj @NPSbenchmarks

[MyCustomer @MyCustomer]

Infographic: Are you burning out your customer service staff? #custserv https://t.co/GxHpgKwPpU https://t.co/Iam5zlIrF1

[CustomerExperience @_cxio]

Retention and How to Measure It https://t.co/dwcPTx8SA3 via @_cxio