@virginmedia That may be the case, but after explaining that I have been WITHOUT internet for 3 WEEKS, being asked to restart my router for the nth time is unacceptable. What can I do to speed up resolution? I will change provider if this issue cannot be resolved
@virginmedia How can I ensure I get put through to someone in the United Kingdom? The offshore centre I am put through to are unable to understand my issue. 3 weeks without a connection now and no date of resolution...