emma

[emma @_emmajr]

@sainsburys ?

[emma @_emmajr]

@sainsburys my shop is saying missed offer but I have 4 in the shop. It was showing as a complete offer earlier, but something has randomly changed.

[emma @_emmajr]

@Ocado delivery has come and nearly everything is ruined. Cracked eggs, totally squashed bread, broken tins of beans, leaking moisturiser, and a meal for a 40th birthday tomorrow completely unusable. Would normally just request refunds but this level of shoddy is unacceptable?

[emma @_emmajr]

@sainsburys trying to amend my shop for Monday. Apps not working. Tried multiple devices etc. as this is my Xmas shop I need this to be correct, please can you advise ??

[emma @_emmajr]

@AdmiralUK Ok thanks this contradicts the tweet you sent me previously so I have DM’d you because I cannot have any level of doubt on this- it makes a huge difference to my premium if I was to list them separately and I need absolute assurance that my handbags are covered

[emma @_emmajr]

@AdmiralUK are handbags that are included in my personal possessions covered for accidental damage as well as theft/loss?

[emma @_emmajr]

@AdmiralUK I think you may have missed my last reply to you

[emma @_emmajr]

@AdmiralUK Thank you Admiral. I’ve asked about high value bags a few times in the past and have always been advised I don’t need to list them seperately. See image attached. Can you please confirm?

[emma @_emmajr]

@AdmiralUK Thank you Admiral. I’ve asked about high value bags a few times in the past and have always been advised I don’t need to list them seperately. See image attached. Can you please confirm?

[emma @_emmajr]

@bt_uk called to renegotiate contract as it’s about to end. Cheapest was £35/month. Sky is offering £25. So I’ve cancelled and moved to sky. You’ve instantly emailed me a renewal for £25? A 2 hour call with your associate who couldn’t reduce the price, then you offer it anyway?!

[emma @_emmajr]

@bt_uk I don’t particularly want to or have the time to call for a 3rd time to be left on hold for 1 hour+

[emma @_emmajr]

@bt_uk twice this week you’ve promised me call backs. And twice you’ve failed to deliver on this. Can you get the call back sorted asap? Otherwise take this correspondence as a note that I’m going to cancel my direct debit to you.

[emma @_emmajr]

@TUIUK is a buggy board allowed onto the plane ? If it goes under the seat

[emma @_emmajr]

@FitbitSupport multiple issues with your app at the moment, are you aware? Doesn’t recognise my daily goal minutes so I’m always over? Doesn’t let me edit my goals. This has been going on for a long while, when will it get sorted?

[emma @_emmajr]

@JohnLewisRetail I had a fabulous personal styling session with Becca at your Welwyn branch, came away with some amazing outfits I would never have chosen myself - please pass on my thanks !!

[emma @_emmajr]

@TUIUK Done thank you

[emma @_emmajr]

@TUIUK the app/manage my booking is showing the outstanding payment as higher than the total amount on email receipt. This is due to online discount not showing on manage my booking. How do we get this resolved?

[emma @_emmajr]

@ACCANews there is no where on the portal to contact you. When you click the contact button it gives you the following email address: [email protected]
Which I have emailed only to receive a bounce back stating that email is not in use?

[emma @_emmajr]

@AdmiralUK can you please confirm that handbags over £2,000 do not need to be listed as high risk items and are automatically included within personal possessions cover. I have asked at least 3 people on the phone who have all said handbags of high value do not need to be listed

[emma @_emmajr]

@EE call to enquire about some packages, the advisor says hel call back. Instead he puts through an order we definitely don’t want, and haven’t said yes too. Try to cancel, that advisor says they’ll call back. Guess what, they didn’t. Shocking service.

[emma @_emmajr]

@EE Thanks for explaining. Recordings on other channels seem to be fine