Experientia

The research and design agency Experientia tweets about human-centered and behavioral design -

[Financial Times @FT]

Europe should take a digital leap across its innovation gap https://t.co/AhOrx9NpSL | opinion

[giulio quaggiotto @gquaggiotto]

[So much to like here] What can AI learn from the street? https://t.co/0xLiiN6KBQ

[giulio quaggiotto @gquaggiotto]

The "interface-first" bureaucracy and what this means for citizens & welfare https://t.co/NFUIv3tGJr

[LSE Impact Blog @LSEImpactBlog]

💥New: "The reasons why people hold these views are complex, but it is difficult to ignore that these too are most likely shaped by misinformation"

#FakeNews https://t.co/JLR5CaphMA

[Experientia @_experientia]

"The result was a machine learning model based on the concept of “behavioral capital,” a novel approach to addressing the systemic [inequality] issues in recommender systems [in the contemporary art world]."
@MattArtz writing about his #ethnographicresearch in @CASTAC_AAA

[Experientia @_experientia]

"By the way, we did not investigate X because it appeared to play a minimal role in young people’s news consumption."
https://t.co/iX8HbcTQKB

[Experientia @_experientia]

Is UX Research too often the method of last resort?

UX research is expensive and will delay us, so the argument goes.

https://t.co/sHDOu018go

[Experientia @_experientia]

Dutch Media Authority @CommvdMedia: “Government should force Big Tech to do news”

78% of Dutch youth get their news mainly from social media, in particular Instagram, TikTok and YouTube, reports Wilfred Takken in the Dutch @nrc newspaper today.

https://t.co/iX8HbcTQKB

[Experientia @_experientia]

"taking time to understand the target customer" is seen as a problem

https://t.co/4znI90TP1h)

Our comment: https://t.co/y8Wq3YCILE)

@kimlenox @seratajima

[Experientia @_experientia]

Cutting out the "target customer" in a time of fragility and rapid change
https://t.co/y8Wq3YCILE)
@kimlenox

Our comment: https://t.co/5ZDxC21KTD

[Rest of World @restofworld]

Introducing Digital Divinity: five collections of short articles, illustrated by @DrawGlennDraw, documenting the many ways that religious believers across the globe are using new technologies in their daily practices
https://t.co/0eeqYcCDov

[Experientia @_experientia]

"Fundamentally, the problem with touch-based interfaces is that they aren’t touch-based at all, because they need us to look when using them."
@mims in the @WSJ
https://t.co/7VbUXNNjhg

[Experientia @_experientia]

@progpublicidad @seat @yllanaoficial @Yllana @cines_callao Please stop linking to @_experientia. We are not the company your posts are about.

[Experientia @_experientia]

@progpublicidad He is not the managing director of @_experientia. In fact, we don't know him.

[Experientia @_experientia]

@whartonknows * co-author

[Experientia @_experientia]

"Dignify your customers" - short article by book co-autor and @whartonknows faculty member Cait Lamberton:
https://t.co/Af8n2eVe8G

[IDinsight @IDinsight]

ICYMI, IDinsight’s @tom_wein and co-authors Cait Lamberton and @NeelaSaldanha's, book “Marketplace Dignity: Transforming How We Engage with Customers Across Their Journey” is out now!

🔗 Get your copy of the book here: https://t.co/kjW5TW1KMY

🔗 Read more about the book here: https://t.co/26MyrsK4BV

[Fast Company @FastCompany]

"Drivers are more likely to engage in non-driving activities, such as checking their phones or eating a sandwich, when using partial automation systems." https://t.co/xFF7nzloZK

[Experientia @_experientia]

Experientia helps you answer the "why" on people's behavior.
Data helps you answer the "who" (and "how many"), the "what", and the "when".
If you are dealing with a service that is not growing (or even losing) users, the "why" is extremely crucial.

[Experientia @_experientia]

.@ErykSalvaggio wrote a great article for @techpolicypress on how AI advocates use simple myths and metaphors that "inevitably skew to the techno side of techno-social equilibrium", to the detriment of our "social imagination".

https://t.co/tKZWJdWcfq

[Experientia @_experientia]

Eryk Salvaggio (who is primarily active on Bluesky and Mastodon) wrote a great article for @techpolicypress on how AI advocates use simple myths and metaphors that "inevitably skew to the techno side of techno-social equilibrium".
https://t.co/tKZWJdWcfq