Jen James

Drawer, Singer, Dog Mum, clumsy oaf. Mines a Gin or a cup of tea 💛

[Jen James @_jenjamesdesign]

@JustEatUK can you reply to my DM I’ve sent please??

[Jen James @_jenjamesdesign]

@Matalan Can you please respond??? @Matalan

[Jen James @_jenjamesdesign]

@Matalan I placed an order for some items on 26th June and several parts of it have still not arrived. Please can someone get in touch??

[Jen James @_jenjamesdesign]

@Matalan I don’t have an option to DM you, can you DM me?

[Jen James @_jenjamesdesign]

@_PurelyPets PLEASE can someone reply to my multiple emails? I’ve been waiting 2 weeks now and this is time sensitive!!!

[Jen James @_jenjamesdesign]

@_PurelyPets Please please can SOMEONE reply to one of the two emails I have sent to you about a claim enquiry!! It’s time sensitive as my dog needs dental work urgently!!!

[Jen James @_jenjamesdesign]

@JustEatUK please respond to my DM.

[Jen James @_jenjamesdesign]

@_PurelyPets please can someone respond to my email, or my website message? I’m yet to hear back from either and this is a time sensitive matter.

[Jen James @_jenjamesdesign]

@UberUKsupport placed an order for food at 8:15pm. Estimated to be a half hour wait. Waited 1hr 10mins and shocker- it’s no longer hot.

[Jen James @_jenjamesdesign]

@ohh_deer I placed an order on 21st April and my tracking still says ‘we have not tried to deliver this yet’- could someone look into this for me? Nearly 3 weeks seems a long wait?

[Jen James @_jenjamesdesign]

@Plusnet PLEASE can someone respond to me. I’ve been trying to pay my bill for a week now, but your website isn’t working. I have been promised call backs, which never came. I’m SO unbelievably disappointed in your awful service!

[Jen James @_jenjamesdesign]

@Plusnet hi there, after being promised a callback from you guys on Wednesday and never receiving one, I was then promised a call at 11:45 today and low and behold… no one has phoned me. Can SOMEONE please just sort out my issue?!?! Such awful service!

[Jen James @_jenjamesdesign]

@Plusnet @Maforsyth Sorry to jump on here but I’ve had many, many DM’s and tweets ignored. Can someone please get back to me??

[Jen James @_jenjamesdesign]

@Plusnet I seem to be having trouble getting through to you. I’ve tried sending you a DM also but don’t think it’s working. I urgently need help with my account please.

[Jen James @_jenjamesdesign]

@Plusnet please can someone respond to me? I’ve sent a DM but no response. My DD apparently failed, which makes no sense, and also your website won’t let me pay. This is urgent!

[Jen James @_jenjamesdesign]

@Plusnet please can you respond to my DM I sent hours ago? It’s regarding my direct debit and I’m very confused and concerned, and worried my service will be restricted, through no fault of my own!

[Jen James @_jenjamesdesign]

@VeryHelpers hi there I need assistance but can’t seem to send a direct message. Please can someone respond? Thanks

[Jen James @_jenjamesdesign]

@AsdaServiceTeam I can see you are responding to many other customers, however I am still waiting for a response to a message I sent you at 6pm yesterday. Please get back to me.

[Jen James @_jenjamesdesign]

@AsdaServiceTeam I sent you a message yesterday but haven’t received a reply yet, please could someone get back to me? Thank you

[Jen James @_jenjamesdesign]

@DeliverooHelp I’ve been messaging you already but you’ve not replied recently

[Jen James @_jenjamesdesign]

@DeliverooHelp I placed two £30 orders on Monday morning and am STILL waiting for my refund of £60 total. Looking through all of your recent customers tweets this is seemingly a common issue- really not okay!! DO BETTER!!!