@airindiain has the worst customer service! AI 126 was significantly delayed from ORD on 11/23/22. Passengers waited patiently for over 8 hours with no info on the mechanical issue with the flight. At times, the AI staff at ORD were not even available at the gate!
Passengers were finally told that the flight would leave the next day, 11/24/22, at 10:30 PM. During the day, AI sent a confirmation email with the boarding pass for the new flight time. Well, as passengers came to ORD, AI staff were not at the check in counter.
Once passed security, passengers were then told that the flight was further delayed to 8:00 AM on. 11/25/22. What a joke AI customer service is. You didn’t want to inform your passengers sooner about the flight delay? What compensation are you giving your passengers.
@airindiain @vjtadimeti You really need to let folks know if they need to get a hotel for the night. Communicate! Your lack of communication is appalling.
@airindiain what is going on with flight AI126? It was supposed to leave ORD at 12:30 PM on 11/23/22. No update has been given. In fact, there are no AI reps at the gate. Horrible customer service. 7 hours delayed and no idea of what is going on. You should be ashamed!
Meet Team Nabeela's newest (and youngest) additions: Veer and Radha!
I met their dad today at the doors, who excitedly took me to meet his kids bc his daughter has been seeing our mail & is a fan of our campaign! We decided that one day Radha is going to run for office too! 💙
@MarriottBonvoy hey Marriott. Checked into a room in the early morning hours of 4/8. Thought room was clean but saw the below pic. Didn’t have actual shampoo bottles in the bathroom. Called to get more and front desk didn’t realize we didn’t have bottles in the bathroom.