@OptimumHelp So, never got the phone call from a supervisor I was promised this week, and now my appointment with the technician for 11am-2pm has been unexpectedly cancelled? I need this fixed NOW!
@OptimumHelp Haven't had service since yesterday and there is no reported outage in my area (even though I called yesterday and reported one). Been on hold with your phone support for over 4 hours now... I need help!
@DOStatus My business website, https://t.co/sORTFWepnh is still down and we have an open ticket into support. Losing valuable customers every hour, please move us up the migration queue! @DOStatus