Aditya Mukerjee

[Aditya Mukerjee @adi_m1986]

After an hour, they tell me there’s some issue in the system and even though Makemytrip website shows availability on the requested revised date their internal portal says unavailable. And ask me to wait 24 hrs to troubleshoot internally. But they cannot guarantee contd.

[Aditya Mukerjee @adi_m1986]

@makemytrip @makemytripcare @airasia @AVA_airasia

I had made a flexible AirAsia X flight booking on Makemytrip. Now when in trying to make the change first Makemytrip says that it needs to be done manually through emails and I need to wait for an hour or so. After 1 hour cont..

[Aditya Mukerjee @adi_m1986]

@tataplayfiber I just had a concerning exchange with one of your support agents on your app, where they have tried to mislead me. I would like to report the issue.

[Aditya Mukerjee @adi_m1986]

@SpinnyCare Still no resolution. Biggest lesson is that both verbal and email assurances from your representatives cannot be trusted.

[Aditya Mukerjee @adi_m1986]

@myspinny selling experience is turning out to be horrendous. App acting up and almost impossible to speak to a human within a reasonable timeframe.

[Aditya Mukerjee @adi_m1986]

@MAS Done

[Aditya Mukerjee @adi_m1986]

@MAS appears like nobody checks the Enrich email address. Any other way to get access to customer support?

[Aditya Mukerjee @adi_m1986]

@rpobengaluru That had already been done. The reason to post here was because there isn’t a speedy resolution.

[Aditya Mukerjee @adi_m1986]

@passportsevamea need assistance regarding Tatkal booking, which has turned out to be a very inefficient and complicated process and multiple long visits to passport seva Kendra. What’s a suitable way to expedite as the Tatkal payment has its purpose completely defeated

[Aditya Mukerjee @adi_m1986]

@SpinnyCare Have relied via DM as the struggle with your service continues

[Aditya Mukerjee @adi_m1986]

@HDFCERGOGIC It is completely bizarre that I am being informed that the premium amount is incorrect when I paid through your own website, where I do not even enter the value and it was auto generated by you.
So, you made me pay wrong amount and now informing me that it is incorrect?

[Aditya Mukerjee @adi_m1986]

@HDFCERGOGIC I would like to port out my health insurance policy due to the terrible renewal experience and lack of customer support. Please advise the procedure.

[Aditya Mukerjee @adi_m1986]

@tataplayfiber are all Tata businesses plagued with poor service?

1) I order extension router, make payment on app
2) Order is falsely shown as completed.
3) Raise complaint again. Technician calls the next day but has no clue of issue.

Still no resolution over what was urgent.

[Liverpool FC @LFC]

Liverpool FC. Premier League champions.

[Aditya Mukerjee @adi_m1986]

@TataMotors_Cars @TataMotors despite my reluctance, on insistence of Tata motors, I gave my car back to Cauvery Motors to rectify the poor service. Again I have been left to regret as it is almost a week and no clarity on when the car will be returned. @TeamBHPforum any advice on this situation?

[Aditya Mukerjee @adi_m1986]

@TataMotors @TataMotors_Cars if it wasn’t enough that your authorised service centres hold records in poor service, your customer service is no better either. No response after reporting a breakdown since 20 days or is this a ploy to run down the extended warranty? Period?

[Aditya Mukerjee @adi_m1986]

@TataMotors_Cars Not sure what they’re working on. No resolution yet.

[Aditya Mukerjee @adi_m1986]

@TataMotors_Cars Can you please share a direct number on DM? So that I can call myself.?

[Aditya Mukerjee @adi_m1986]

@TataMotors_Cars No update. I keep receiving the call from Cauvery motors regarding whom I have categorically informed you that I don’t trust them after their last service with my car. Why can’t Tata motors call me directly?

[Aditya Mukerjee @adi_m1986]

@TataMotors_Cars I received a call on Saturday where your support caller said, she will connect me to the appropriate team to coordinate visit and towing of the vehicle. I have not received any further calls since then.