@sellstein_x 100% - growth shouldn't be a red flag. That's exactly what happened to us.
0% per sale on paid plans is genuinely interesting. Day 7 with no manual review from @stripe@stripesupport so a backup is becoming less of an option and more of a necessity. Let's chat.
π¨ Same story, different founder. 90 days. 1,100% growth. $6K from a recurring client hit this week.
@stripe shut us down with zero warning due to a "sudden" spike in revenue. Their AI flagged a revenue spike as fraud. No warning. No human review. We appealed. They closed the account permanently. No fraud. No chargebacks. No violations.
@patrickc@jrfarr@stripesupport we're exactly the founders you built Stripe for. Please make this right. If this happened to you, RT. We need to be too loud to ignore.
#Stripe #SaaS #Founders #BuildInPublic #StartupsTwitter #IndieHackers #B2BSaaS #PaymentProcessors #StartupLife
We closed a $100.000 monthly contract with a partner.
Yes, congrats.
But ofcourse @stripe had to block my account and access to my money because of a βsuddenβ spike in revenue.
I appealed and ended up with losing my entire account.
Good AI !
Day 5.
@stripe still hasn't done a single manual review.
1,100% growth in 90 days. Legitimate recurring revenue. Enterprise customers affected. Appeal denied.
Just an AI making permanent decisions about real businesses with zero human oversight.
@patrickc@collision@stripesupport - day 5. Is anyone actually watching this?
#Stripe #SaaS #Founders #BuildInPublic #StartupsTwitter
@sellstein_x This is exactly the problem - legitimate 1100% MRR growth flagged as fraud with zero human review. Appreciate you building for this gap.
Still hoping @stripe and @patrickc make this right, but we'd love to chat about a backup processor. DM sent.
90 days. 1,100% growth. $6K from a recurring client hit this week.
@stripe shut us down with zero warning due to a "sudden" spike in revenue. Their AI flagged a revenue spike as fraud. No warning. No human review.
We appealed. They closed the account permanently. No fraud. No chargebacks. No violations.
@patrickc@stripesupport we're exactly the founders you built Stripe for. Please make this right.
If this happened to you, RT. We need to be too loud to ignore.
#Stripe #SaaS #Founders #BuildInPublic #StartupsTwitter #IndieHackers #B2BSaaS #PaymentProcessors #StartupLife
This is what @stripe's inaction looks like.
Our enterprise customers are now reporting Stripe payment failures. 4 days. No human review. No resolution.
@patrickc@collision@stripesupport - it's not just our account anymore. Real customers. Real money. Real damage. Please act now.
#Stripe #SaaS #Founders
@stripesupport@moazzam_2@patrickc@collision@stripesupport - see below. That's a real paying enterprise customer reporting Stripe payment failures on our app.
4 days. No human review. Customers affected. How long does this take? Please.
@stripesupport@moazzam_2@patrickc@collision@stripesupport - see below. That's a real paying enterprise customer reporting Stripe payment failures on our app.
4 days. No human review. Customers affected. How long does this take? Please.
@YouPulseX That's all we're asking for. A timestamp. A temporary payment path. Something.
We're bleeding every single day this stays unresolved. Customers can't pay. Revenue is dying.
@patrickc@collision@stripesupport - we're not asking for special treatment. Just enough to keep our business alive while you review. Please. π
@starks_arq@stripe@starks_arq happy for you, but we're still waiting. βΉοΈ
Same date, same story - $6K from a recurring customer and @stripesupport@jrfarr@patrickc shut us down overnight. No fraud. No chargebacks. Nothing.
The difference? You had an audience. We don't. π’
Glad yours got resolved @starks_arq - ours hasn't.
Same story like you. A $6K payment from a recurring customer hit our account and @stripe@stripesupport auto-closed it overnight. 1,100% growth in 90 days. No fraud. No chargebacks. No violations.
The scariest part? You only get heard if you have an audience. What happens to the founders who don't? π’
AI shouldn't have the final word on someone's entire business. π§΅
#Stripe #SaaS #Founders
@stripesupport@moazzam_2 DM sent. Thank you for stepping in @stripesupport this means a lot. Weβre a clean business that just grew fast. Hoping for a quick resolution so we can get back to building. π
@aristr@stripe@aristr Thank you, this community showing up means a lot. Still holding out hope that @stripesupport@collision and @patrickc do the right thing here. A legitimate B2B SaaS shouldnβt have to fight this hard just to process payments, which effects their customers ultimately π
Good to know, saving this. But first @stripe, @patrickc, @stripesupport are you seeing this? A legitimate B2B SaaS with 1,100% growth and zero fraud doesnβt deserve a permanent ban. This is a false flag that needs correcting. @stripesupport@patrickc is anyone actually watching this thread?