Day 45 of trying to get my order @FunkoEurope and they cancelled it!! What a joke and it is available on the site. When will I get the refund so I can reorder?
DAY 44 of trying to get
@FunkoEurope to deliver the £50 order I made with them on November 5th. @FunkoEurope, my ticket number is 01294088. Please, can you help?
DAY 43 of trying to get
@FunkoEurope
to deliver the £50 order I made with them on November 5th. I got an email again today, offering to reorder it or refund. Third time I have seen this email!! wtf is going on?
DAY 40 of trying to get @FunkoEurope to deliver the £50 order I made with them on November 5th, after 20 support emails, and this is tweet number 5. Full details - https://t.co/Tlt1ovlSA9
@NeronDavid@FunkoEurope While our customer service teams are experiencing a high volume of queries and are behind the usual response time, rest assured they will get back to your ticket as soon as they can. We apologise for the inconvenience and thank you for your patience and understanding
@NeronDavid@FunkoEurope Hi there! We are sorry to hear of an issue with your order and a delay in response. Due to current higher demand we are seeing orders ship within 5-10 working days, however we recognise some orders are taking longer and are sorry for the frustration this causes.
@danieljlacey_@FunkoEurope While our customer service teams are experiencing a high volume of queries and are behind the usual response time, rest assured they will get back to your ticket as soon as they can. We apologise for the inconvenience and thank you for your patience and understanding!
@danieljlacey_@FunkoEurope Hi there! We are sorry to hear of an issue with your order and a delay in response. Due to current higher demand we are seeing orders ship within 5-10 working days, however we recognise some orders are taking longer and are sorry for the frustration this causes.
DAY 39 of trying to get
@FunkoEurope
to deliver the £50 order I made with them on November 5th, after 19 support emails, and this is tweet number 4. Full details - https://t.co/Tlt1ovlkKB