@GoibiboSupport@goibibo pathetic service , no accountability taken to help customers in case of cancellation. I am waiting for my refund on cancelled flight since 17 days. Your call center agents simply are cutting the calls on my face. Sad and pathetic.
@mohaknahta@atlys your attempt to make this funny in this tense situation is utterly distasteful.
Is this a joke to you? Can somebody just own it up and call my sister and provide a concrete update?
@mohaknahta your CX team does not seem to respond? Is this your digital first strategy?
@atlys today is the deadline for the VISA guarantee. I am not looking for a refund, but a granted visa ASAP.
Please don't take responsibility if you aren't capable.
@atlys
My sister applied for Singapore visa on 7th March and was guaranteed the visa will come by 19th EOD. She has been trying to connect with your customer service but no response. Pls expedite the process.
@makemytripcare Saadma, you already took 48hours already. What did you even check?
@jagograhakjago@TAAI1951@consaff@inconsumerforum@nch1915 - Makemytrip is making a joke of Travel agents across the country and spoiling their name. Not 1 person has taken accountability to resolve my case.
@makemytrip@makemytripcare Please have some shame and ask your International escalation desk executive - Mr. Priyankur Mondal to call me. He his handling my case. As per him he is accountable of giving me update every 72hrs. But he is vanished
@makemytripcare Do you expect me to type the entire case here?
Please ask someone from your team to call me.
The call center team is refusing to help me saying that the social media team is going to handle the case
Sharing my contact in DM