Just a regular person. I fly about once a month: Not enough to have any airline status, but enough to be tired of getting treated like dirt by major carriers.
@loudandfearless@AirCanada Be sure to review your experience on Skytrax and TripAdvisor. And also never fly Air Canada again. Sorry you had to go through this.
@tracer_ca @REMcAuley @AirCanada@Bell@Rogers@WestJet They are predatory. Be sure to review your experience on TripAdvisor and any flights you took with them on Skytrax. There is no reason they should hold the title of Best North American airline. Their upper management is a complete failure and the company is a disaster.
@amsterzone@AirCanada Air Canada also has awful practices internally. If you ever have to deal with their customer service, I wish you the best of luck from the start.
https://t.co/xsiUL5meIn
@amsterzone@AirCanada Review them on Skytrax and TripAdvisor. Their being awarded best airline doesn't actually mean they have any quality, it is merely a reflection of the state of the North American airline industry. Other airlines are making changes, though, and should be recognized.
@mjnicoletta @AirCanada Refunds and compensations payable under this regulation may be paid in cash, by electronic bank transfer, bank draft, or cheque. With the signed agreement of a passenger, they may also be paid in travel vouchers or other services.
(5) End. I hope this helps?
@mjnicoletta @AirCanada "If the airline provides you with vouchers - which are usually much less than compensation payouts - this does not negate their responsibility to issue you your compensation."
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@mjnicoletta @AirCanada Compensation is dependent on the distance of the flight - not on the amount you paid:
Short distance delays <1500km - Passengers are due β¬250
Medium distance delays 1500km to 3500km - Passengers are due β¬400
Long distance delays >3500km - Passengers are due β¬600
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@mjnicoletta @AirCanada "Based on the 2004 EU261 ruling, your flight must either take off or land in the European Union, in the latter case the airline must also have is headquarters in the EU. Your claims are valid up to 6 years retrospectively."
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@dayoodunfa@AirCanada@pmjedwards Air Canada has a policy that does not allow them to transfer to supervisors or to anybody internally. It is extremely flawed, and a result of terrible leadership decisions. I hope you find a resolution to your problems, but be sure to report on your experience to TripAdvisor.
@AirCanada@D_Nuffer It comes from the top. Air Canada has terrible leadership and the internal structure is a mess. There should be a better way, but for now the best choice is to avoid Air Canada. Also be sure to review all flights on Skytrax and the airline on TripAdvisor.
@AirCanada@seankiner Unfortunately many of the employees are restricted in their abilities to help and overall autonomy because of the failure of top level management. My guess is Mary Ann and others at the company hate their jobs. There is little they can do. Do not fly Air Canada.
@AirCanada@seankiner If you have taken specific flights with Air Canada recently, you should review those flights on Skytrax and review the airline on TripAdvisor. Air Canada is without doubt one of the worst airlines in the world in terms of customer relations. It should be made known.