Adam James

[Adam James @ajnotion]

@foreignoffice My father and disabled step mother is stuck in Dalaman, Turkey and she is having trouble getting medication. They have been told that rescue flights will only leave from Istanbul which is 500 miles away and they cannot get there. Please can you assist?

[Adam James @ajnotion]

@bookingcom Your agent rang me and told me they would refund the full cost as they had not relocated me. He emailed me so I had it in writing. @bookingcom have now changed their mind and decided not to refund

[Adam James @ajnotion]

@bookingcom I travelled to a B&B boarded up as it was a scam. U told me I would be relocated but left me stranded for 4 hours. U said you'd refund the costs to my credit card of £300 to book into another hotel. U have now refused this refund for travel credits. Disgraceful

[Adam James @ajnotion]

@bookingcom Whilst stranded, your customer service represenative said she would 'pray for my safety' as it was a derelict house in a dodgy area, but refused to help

[Adam James @ajnotion]

@ubereats_uk I ordered 2 vegan meals last night and someone else's order was delivered to me containing beef and chicken. Raised an issue but refused a refund even though I supplied photos. Spent £80 in total as I ordered the meal again after. Can you help?

[Adam James @ajnotion]

@EmiratesSupport It says I have to follow regulations for 'departure destination' too. This makes it unclear. I don't need a PCR for my transfer or arrival but do I need one to board the plane in Korea?

[Adam James @ajnotion]

@EmiratesSupport I am flying to UK from South Korea and transferring in Dubai on 22nd March. Can you confirm I do not need a PCR to board? Thanks

[Adam James @ajnotion]

@emirates Hi I am flying from South Korea, to London, transferring at Dubai airport next week. Do you know if I need a PCR to board the flight? I am reading mixed information. Thanks

[Adam James @ajnotion]

@Hermesparcels
I arranged a collection on a parcel last week but the driver arranged in a small car and said I need a van. No reply from customer service since. Please can you help, I need it sent urgently. #hermes #parcels #customerservice #courier

[Adam James @ajnotion]

@Shutterstock Hi I signed up to a free trial which I cancelled however I have realised I have been charged for a few months. When I login I can't see any details. Can you help?

[Adam James @ajnotion]

@jamiesmith___ @william_frazer_ @AmazonHelp Hi William can you DM me when you get a chance regarding your Amazon issues. Thanks

[Adam James @ajnotion]

@william_frazer_ Hi William, I am trying to message you regarding your Amazon situation but it won't let me DM you. Could you send me a message? Many thanks

[Adam James @ajnotion]

@financialombuds @AmazonHelp Thank you, I have just sent a DM now :)

[Adam James @ajnotion]

@financialombuds Amazon are holding my money in my seller account and I cannot withdraw it as they will not verify my account. They are deducting money from this balance monthly from the account and I cannot use the account at all. Are you able to help?

@AmazonHelp

#amazon

[Adam James @ajnotion]

@jamiesmith___ @AmazonHelp @financialombuds How do I contact their legal team? It really is shocking how awful they have been. You would think they would have the best customer service in the world!

[Adam James @ajnotion]

@AmazonUK I have been trying to get seller account issues resolved since June. My money is being held by Amazon in my account and I cannot withdraw it as account not verified. It seems you have lost half my inventory too as I have not received them.
#amazon #amazonuk #retail

[Adam James @ajnotion]

@jamiesmith___ @AmazonHelp @financialombuds Interesting....thank you. I have tried the managing director, had a couple replies on his behalf then nothing resolved. Do you work for Amazon?

[Adam James @ajnotion]

@AmazonHelp @AmazonHelp Due to the nature of this case and the time it is taking to resolve (approaching one year) can you escalate it so the response is given urgently? Would be good to stop wasting my MPs time.

[Adam James @ajnotion]

@AmazonHelp They all say that then I might receive one generic copy and pasted message and they will disappear again. Same pattern over 8 months. @AmazonHelp

[Adam James @ajnotion]

@AmazonHelp @AmazonHelp Is that it then? Just another link to a form?

[Adam James @ajnotion]

@AmazonHelp @amazonhelp I have just checked my case log on my seller account the past 3 months of messages I have sent have been 'transferred'. Even they don't bother answering anything any more. 8 months into these issues now and no progress at all.