Kevin Storey

Director at Active Flooring Solutions Ltd

[Kevin Storey @akevinstorey]

@SP_EnergyPeople I am having the most ridiculous time lasting a week now trying to arrange @SP_EnergyPeople to install a new gas meter into my pensioner mother-in-laws property, surely customer service can't be that hard. Please contact me.

[Kevin Storey @akevinstorey]

@SP_EnergyPeople I am have having the most ridiculous and frustrating time lasting more than a week trying to arrange @SP_EnergyPeople to install a new gas meter in my pensioner mother-in-laws property, surely it can be that hard to provide customer service. Please contact me.

[Kevin Storey @akevinstorey]

Hi @jet2tweets I had a 6.5hr flight delay coming back from Nice in May, your legal team advised no compensation will be made and making it extremely difficult to pursue, with jargon responses on email, is this correct @SimonCalder ?

[Kevin Storey @akevinstorey]

Hello! I’m fundraising for Myotubular Trust. Here’s my JustGiving page, if you’d like to donate: https://t.co/0RZ35GL0tg

[Kevin Storey @akevinstorey]

@BritishGasHelp We had a new boiler fitted by BG last November for my 92 year old dad, he has @alzheimerssoc and @DementiaUK, since install it has not worked efficiently and is causing much distress. BG have called out to say more work is needed, I can not get this arranged HELP.

[Kevin Storey @akevinstorey]

So @BritishGasHelp think it’s acceptable to not attend to my 92 year old father’s boiler repair because of ‘another emergency appointment’. This is 4 days after reporting it. No communication, poor show #dementia

[Kevin Storey @akevinstorey]

@joggers0 @angiesliverpool @britcultarchive Mab Lane Canny Farm

[Kevin Storey @akevinstorey]

@BritishGasHelp If that’s the case I should have been advised, the appointment was made today after being in the system 2 weeks ago for a future appointment but after a complete failure of the boiler yesterday they managed to book me today after I explained about my father is staying here .

[Kevin Storey @akevinstorey]

Expected much better service and attention from @BritishGasHelp after managing to have get an appointment today to fix my boiler, no heat no hot water. Elderly 92 year father staying with me and NO SHOW NO CALL, sort it please urgently

[Kevin Storey @akevinstorey]

@hatscarforabadg Plain

[Kevin Storey @akevinstorey]

Geena Bee gave Supercard Black 1 star via @Trustpilot https://t.co/BxH9LJP8FG Can someone at Supercard contact me, you’ve taken £200 out my elderly 91 year old fathers bank account

[Kevin Storey @akevinstorey]

@angiesliverpool Roughsedge, looks like late 70’s. Lived in Steerscroft and this was on my paper round patch

[Kevin Storey @akevinstorey]

Welcome to the world our beautiful grandson Noah Thomas Storey, congratulations to the proud parents James & Kate, we absolutely delighted and can not wait to meet him xx

[Kevin Storey @akevinstorey]

@THgolf @dave_alex_ @VirginAtlantic @VirginHolidays Started that process, they’re saying allow them 60 days to deal with it

[Kevin Storey @akevinstorey]

@dave_alex_ @VirginAtlantic @VirginHolidays Far from spot on, try get a refund....... the impossible!! More than 78 days now and counting #terriblecustomerserice

[Kevin Storey @akevinstorey]

@VirginHolidays @VirginHolidays Has anyone actually had a refund yet? ! My holiday was one of the first to be cancelled and that was over 78 days ago, you’d have thought that was one of the easier ones to deal with but No!! Sort it out, sort out your damage limitation!!

[Kevin Storey @akevinstorey]

@VirginHolidays @WynPrichard @MathesonMarrin @VirginHolidays terrible blah blah!! same position as other tour operators but their honouring their contractual obligations, well done @jet2tweets 👍

[Kevin Storey @akevinstorey]

@KarenMarles @VirginHolidays Anyone mention a refund @VirginHolidays ..... didn’t think so! Waiting over 75 days now without any sort of commitment, dreadful service from this company when others are honouring their contractual obligations

[Kevin Storey @akevinstorey]

@VirginHolidays This is now at 70 days, you must do better. My refund should have been first to be dealt with as it was one of the very first holidays to be cancelled.

[Kevin Storey @akevinstorey]

@VirginHolidays am I going to receive any further update about my refund? it’s been over 60 days since you cancelled my holiday, dreadful customer service. On the other hand @jet2tweets were very professional and prompt with my refund from their cancelled trip.