@EJSimcock@easyJet@TUIUK did the same with us. We paid extra for an AM flight which they cancelled. They automatically put us on a late afternoon flight to Turkey so we lost a full nights food, drink and entertainment. We asked to move to the same flight the next morning, Cost £50pp amendment fee!
@TUIUK@kayoxtoby Hi Kay,
They did the same with me and I stupidly gave them my holiday reference number (not card details) and they accessed my TUI holiday account and cancelled my holiday trying to get a refund. I managed to contact TUI in private messages and they sorted it.
Anyone trying to contact TUI, if someone says try customer. [email protected] DONT!!! It is a scam. They will try and get your details posing as TUI and will at best cancel your holiday at worst clean your bank account!!